Residence Life

Residence Life Assistant

The Residence Life Central Office Assistants (RLAs) are responsible for assisting with basic office administrative responsibilities within the Office of Residence Life. Residence Life Assistants assist in responding to student and guest questions, needs, and concerns that impact their safety. Residence Life Assistants are expected to assist during residence hall and campus emergencies as necessary. This program empowers students to reach their full, personal potential in preparation for the workforce by developing practical and professional skills.

Position Highlights

Student Learning Outcomes for this Position Include:

  • Develop and utilize professional communication skills, both verbal and written, when interacting with peers, supervisors, faculty and staff, students and guests.
  • Exhibit teamwork and strong interpersonal skills by collaborating effectively with others to achieve departmental and university goals.
  • Demonstrate professionalism by providing excellent customer service, anticipating customers’ needs, and practicing effective listening skills.
  • Apply critical thinking and effective problem-solving strategies to analyze situations, make informed decisions, and respond appropriately.
  • Promote an inclusive work environment while gaining a deeper understanding of the diverse student population.
  • Demonstrate professional accountability by understanding, following, and enforcing departmental policies, procedures, and processes.
  • Make decisions grounded in ethical standards and uphold integrity in all aspects of the role, including upholding confidentiality of students’ personal identifiable information.
  • Display professional reliability through consistent attendance, punctuality, and follow-through on responsibilities.
  • Strengthen general career readiness through the development of computer literacy and the ability to use technology to complete position-related tasks.

Compensation

  • Residence Life Assistants can work up to 20 hours per week based on availability. RLA’s cannot work for any other campus department.
  • The pay rate is $16.94/hour

The Residence Life Assistant position is ideal for those with previous Residence Life experience, prior customer service experience, those with proficiency with using Canva and who have a friendly and welcoming demeanor. For more information regarding this role, please review the job description below.

Residence Life Assistant Job Description

If you are interested in applying for this position, please click the link below to complete and submit the Residence Life Assistant Job Application by Thursday, April 2, 2026.

Residence Life Assistant Job Application

For more information, please contact:

Sue Ventura
Secretary 2
Office of Residence Life
860.832.1661
sventura@ccsu.edu