IT Help Desk and Walk-in Support
The IT Help Desk serves as the single point of contact for assistance with all supported
software, hardware, and other IT services. We act as the liaison between all groups
within IT and the University community. Please call or email us using the contact
information to the left.
Walk-in Technology Support, located in Marcus White (entrance facing Social Science
Hall) is an extension of the IT Help Desk. We provide In-person technology support for your portable computer and campus technology.
Services include computer configurations to access the campus network, virus and spyware
removal, remote application configuration, assistance with campus systems (CentralPipeline,
WebCentral-Banner Web), software training and more.
Due to liability, we cannot repair personal hardware (i.e.hardware crashes, memory installation, blue screen).
The services provided by the IT Help Desk and Walk-in Support are available to all faculty, staff, and students.
IT Help Desk Hours
Monday - Thursday: 7:30 am - 8:00 pm
Walk-in Support Hours
Monday - Thursday: 10:00 am - 5:00 pm