Welcome New Employees

Information Technology Department

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IT Main Office

Marcus White Annex 106
Phone: (860) 832-1700

Fax: (860) 832-1730

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Welcome New Employees!

Welcome to Central Connecticut State University!

CCSU has a wealth of technological resources that are just a click away. Below you will find some of the most important topics to get you started with technology at CCSU. 

Your BlueNet Account is your primary account. Your supervisor will need to request a BlueNet account on your behalf using the online BlueNet Account Request System. Once your BlueNet account has been requested and staged, you will use the Accounts Management System at https://accounts.ccsu.edu to activate your account and select your CCSU email address.

BlueNet Account 

A BlueNet Account is a unique username and password assigned to each faculty, staff, and student at CCSU. It is used to access computing services both on and off campus. Along with your BlueNet Account, you are also provided with an Office 365 account used for email, OneDrive file storage, Teams and other applications. Use your BlueNet Account to log in to campus computers and manage your password and security settings. Use your Office 365 account to log in to online systems via CentralPipeline (such as Outlook Web Mail, WebCentral-Banner Web, Blackboard). Your BlueNet Account password and Office 365 account password are synchronized. Upon separation from the University, your BlueNet account and associated email account will be disabled.

Password Security

To keep your account secure, your BlueNet Account password will expire every 120 days. You can avoid expiration by changing your password on a regular basis. You do not have to wait 120 days; you can reset it anytime using either a campus computer or the Accounts Management System at https://accounts.ccsu.edu.

Your password must be a "strong" password, comprised of at least 8 characters and include at least one uppercase letter and at least one numeric or symbol character. An example of a "strong" password is MyP@ssw0rd because it contains uppercase letters, a symbol and a number.

CCSU Email/Office 365 Account

All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account. Email has a storage quota of 50 gigabytes (GB). As a new faculty and staff member, you will select your CCSU email address when you activate your BlueNet Account using the Accounts Management System at https://accounts.ccsu.edu. Your email is accessed using Microsoft Outlook from on‐campus or Outlook Web Mail (https://webmail.ccsu.edu) from off‐campus. Upon separation from the University, your BlueNet account and associated email account will be disabled.

Office 365 Account

All faculty and staff with a BlueNet Account are automatically given an Office 365 account, which allows you to access Outlook Web Mail, OneDrive online file storage, and online versions of Microsoft Office products. In addition, you have access to download and install the full version of Microsoft Office on up to 5 personally-owned computers and 5 mobile devices. To access Office 365, navigate to https://office.ccsu.edu and log in with your CCSU email address and BlueNet password. For more information about Office 365, visit www.ccsu.edu/office365.

Microsoft Teams

Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments and classes the ability to work together and share information via a common space. This is a good platform to have one-on-one meetings with students and collegues. They do not need to be a member of a Team to use the chat or online meeting functionality. Click here to more information. 

CCSU also has licensing for WebEx and Zoom and Blackboard Collaborate is another option for communication with students.

Multi-Factor Authentication (MFA)

Multi-Factor Authenication (MFA), also known as 2-Step or Two Factor Authentication, is a Microsoft feature which allows you to better protect your account by requiring an additional step (after your password) when signing into your Office 365/My.CCSU email account, WebCentral-Banner Web and Blackboard Learn.  MFA requires something you know (your password) and something you have (a phone or other mobile device) to sign into your account.  The first step is to sign into your Office365/email with your account password.  You will then be prompted with a call, code, or prompt on your phone or mobile device. Click here for more information. 

Technical Support

The IT Help Desk is the single point of contact for assistance with supported software, hardware and other IT services.  Supplemental support is available 24x7 by calling the IT Help Desk number after hours. Our contact information is on the left of this page. 

The Walk-in Support Center provides technology support for personally-owned computers and campus technology.  Walk-in Support will be located inside of the Marcus White Tech Center. The Center is currently being renovated with hopes of opening during the Fall 2021 semester.

Self-Help is available through our IT Services catalog. The catalog provides details and access links for nearly all technology services and resources. Click the IT Services button on the left of this page to access the catalog.

Next Steps

We recommend that you review the following IT Services catalog pages for more information about your account and other systems you may need to use:

  • File Storage - with your Office 365 account, you have access to OneDrive for personal file storage and Microsoft Teams for shared file storage. 
  • Administrative Systems - we have a variety of administrative systems such as Banner INB for maintaining official records, Hyperion for reporting, WebNow for viewing/approving invoices. 
  • Learning Management System and Instructional Design Services - we use Blackboard Learn as our course management system. There are several tools that may be used in conjunction with Blackboard Learn such as Kaltura for media recording and TurningPoint for student response automation. Instructional design services are also available through the Center for Technoligy & Innovation (formerly known as the IDTRC). 
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