Multi-Factor Authentication (MFA)

Information Technology Department


Multi-Factor Authentication (MFA) with Office365

Click to Enroll

Multi-Factor Authentication (MFA), also known as 2-Step Authentication, is a Microsoft feature which allows you to better protect your account by requiring additional steps when signing in to your CCSU Office 365/email account. 

How Multi-Factor Authentication (MFA) Works

Multi-Factor Authentication (MFA), also known as 2-Step Authentication, requires something you know (your password) and something you have (a mobile device or phone) to sign in to your account. The first step is to sign in to Office 365/email with your CCSU email address and BlueNet password. You will then be prompted with a call, code or prompt on your mobile device or phone. 

MFA Quick Facts:

  • When connected to the CCSU wired network, you will not be prompted to use MFA for your Office 365 e-mail.
  • When connected to ANY wireless network, you will be prompted to MFA using your 2nd factor (mobile device or phone) to log in. 
  • On mobile devices that you use regularly, you will be prompted to MFA just once every 14 days.
  • When using Microsoft Authenticator as your 2nd factor, only approve sign-in requests that you are expecting. If you receive an unexpected sign-in request, that may mean that a hacker is trying to gain access to your account. If this happens, you should deny the request so that it gets reported to the IT Department. 
  • If you forgot, lost or changed your mobile device, you may reset your MFA using the Accounts Management System at
  • Emeritus employees are not required to use MFA at this time. However, if an Emeritus account gets compromised then MFA will be enforced at that time. 

Enrolling in Multi-Factor Authentication (MFA)

To enroll your account into MFA, go to, log in with your Office 365 (CCSU email) account and follow the on-screen instructions. For detailed instructions, visit

It is strongly recommended to set up more than one 2nd verification method. We recommend setting up the Microsoft Authenticator app as one of your verification methods. It is an easy to use verification method that does not result in any text or call related charges.

MFA Resources and Information

Intro to Two-Step/MFA Video

Setting Up Your Preferred MFA Method

Setting Up the Microsoft Authenticator App