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IT Announcement - 7/22/2016

 

Sunday Maintenance Reminder

Every Sunday from 12am until 12pm all Systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.

 

Weekly Maintenance – Reminder

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts. 

 

OUCH!  - Monthly Security Awareness Newsletter

Courtesy of www.sans.org, 

Click heret to view this month’s newsletter. This edition has a good article on CEO Fraud.

 

Network Maintenance in Kaiser Hall

Friday July 29

Network maintenance will be performed in Kaiser Hall at 7am on Friday, July 29. Network connectivity will be interrupted briefly during this outage.  Please reboot or restart all computers and network printers after the outage.

 

Microsoft Spam Filter Issue

We were recently alerted to a known issue with Microsoft spam filters where it was marking legitimate email messages as spam. The issue has since been resolved, however you may see more emails in your spam report than usual. If you are missing emails or didn’t receive an email you expected, we suggest that you check your spam report or log in to https://spam.ccsu.edu to see if it was blocked. Any blocked emails may be released back to your inbox from either the spam report or the online system.

 

Classroom Software Installation Requests

Requests for software installation in a classroom or lab are required to be submitted at least three weeks in advance. This timeframe gives IT a chance to thoroughly evaluate the software in order to assure it will work well in our environment. To request software installation in a classroom or lab, please complete the Software Installation Request for Classrooms & Labs form. You may be need to preface your Bluenet username with ccsu_comp_srv\.

 

Training Opportunities

If you would like to schedule a one-on-one workshop over the summer for Blackboard Learn, Office 2013 or Office 365, please contact the Instructional Design and Technology Resource Center at IDTRC@ccsu.edu.

 

New to Office 365 or Microsoft Office 2013?  Please visit our Office 365 support page.

 

New Phone System

The cutover to the new phone system is well under way.  Visit our VOIP information page for more information and updates.

 

Please register for a training class using the training registration calendar. All training sessions are open to the entire campus.  Sessions are 75 minutes long. We will schedule additional training sessions through mid-September.  Please note: If you currently have more than 3 separate phone lines programmed into your phone, you will receive a "sidecar expansion" module to accommodate the extra lines  We recommend you register for Session 2 training as that session covers the sidecar expansion module.

 

SSN Protection in Email

Information Technology will be implementing a new security feature called DLP (Data Loss Prevention) that should notify you if DCL3 data such as social security numbers are being sent or received via email.  The body of the notification will look like this:

The CCSU email system has flagged this email as possibly containing Personally Identifiable Information (PII) such as a Social Security Number (SSN) or driver’s license number. If the system made a mistake in identifying the information as PII, please ignore this message.

If there is PII/DCL3 data and you are a CCSU employee, please remediate the data immediately. CCSU employees are NOT to store, forward, or copy PII/DCL3 data in their email.

Please refer to: //www.ccsu.edu/it/itpolicies/pdf_documents/Storage_Standards.pdf for information on storing and transmitting DCL3 data.

While no solution is foolproof, this should help to lessen the amount of sensitive data being transmitted via e-mail.

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