Technology Support Center (formerly IT Help Desk)

The Technology Support Center serves as the single point of contact for assistance with all supported software, hardware, and other IT services. We act as the liaison between all groups within IT and the University community. Please call, email, or walk-in for support. 

Walk-in support is located in the Library, on the 3rd floor. We provide in-person technology support for your portable computer and campus technology. Services include computer configurations to access the campus network, remote application configuration, assistance with campus systems (CentralPipeline, Blackboard), software support and more. Due to liability, we cannot repair personal hardware (i.e. hardware crashes, memory installation, blue screen).

The services provided by the Technology Support Center are available to all faculty, staff, and students.

Phone: (860) 832-1720

Email: techsupport@ccsu.edu

Technology Support Center Hours

Spring/Fall Semesters

Phone Support:
Monday-Thursday: 7:30am - 8:00pm
Friday: 7:30am - 4:00pm

Walk-in Support:
Monday-Thursday: 8am - 8:00pm
Friday: 8am - 4:00pm
Saturday: 9am - 3pm

Spring Break Walk-in Support Hours
Monday-Thursday: 8am - 5:00pm
Friday: 8am - 4:00pm
Closed Saturday 3/15/25 and Saturday 3/22/25

Summer/Winter Semester Hours

Phone and Walk-in Support:
Monday-Thursday: 8:00a-5:00p
Friday: 8:00a-4:00p