Information Technology Department


IT Announcement - 9/16/2016


New Phone System

The cutover to the new phone system is nearly complete.  Visit our VOIP information page for more information and updates


Weekly Maintenance – Reminder

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts. 


Walk-in Support

A reminder that Walk-in Support is now located in Marcus White (entrance facing Social Sciences Hall).  Walk-in Support is an extension of the IT Help Desk and provides in-person technology support for your portable devices and more.


IDTRC Grand Opening Celebration

Monday, September 19 10am-12pm

The Instructional Design Technology Resource Center moved today to the 3rd floor of the Library.  You can find us in the back left corner of the floor as you exit the elevator/main stairwell.

Please join us on Monday, September 19 at our new location and learn about what resources we have available to you.  Refreshments will be served (while they last)!


Teaching Station Issues?

Please be reminded that many of the teaching station components automatically turn off after 180 minutes.  This helps to prevent the equipment from overheating.  Since nearly all classes are less than 180 minutes, we strongly recommend a before you use the teaching station, to power it off and then back on again to reset the counter.  Otherwise, the system may turn off in the middle of your class.  Laminated instructions should be attached to each station.  To turn off the system, press the “Exit System” in the lower right corner and follow the prompts confirming you want to turn off the system.


Document Camera (Elmo) Video

Many classrooms are equipped with a document camera.  This device has many uses and can be used instead of the older overhead projectors.  If you are teaching in a room with a document camera, we hope you can spend a few minutes to watch this instructional video.  Please note: depending on the model of the instructor workstation, the document camera may be accessible through a side door on the station.


TouchIT Self-paced Training

RVAC 009 and Maria Sanford rooms 101, 117, 119, 203, 212, 321 and 323 are all equipped with a TouchIT interactive display.  If you are interested in learning more about how to use the software for this system; a free, self-paced training course is available!