Information Technology Department


IT Announcement - 8/26/2016


Sunday Maintenance Reminder

Every Sunday from 12am until 12pm all Systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.


Weekly Maintenance – Reminder

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts. 


New Phone System

The cutover to the new phone system is well under way.  Visit our VOIP information page for more information and updates. 

Please register for a training class using the training registration calendar. All training sessions are open to the entire campus.  Sessions are 75 minutes long.


OUCH!  - Monthly Security Awareness Newsletter

Courtesy of, 

Click here to view this month’s newsletter. This edition has a good article on CEO Fraud.


We’re open Sunday!

The IT Help Desk and Walk-in Support areas will be open on Sunday, August 28 from 10am-3pm.  Walk-in Support is currently located in Willard room 013.

Additionally, the Card Office will be open from 10am-5pm.


Walk-in Support Hours

Walk-in will be open for additional hours during the first week of the fall semester.

Monday through Thursday 9am-5pm

Friday 9am -4pm


Office 365 – FREE for Employees

Just a reminder, as an employee you are eligible for the full version of Microsoft Office free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more available for offline and online use.

The two titles that are not included in this free offering are Project and Visio.  However, these are available for purchase through the Microsoft Home Use Program (HUP).  

For more information, visit


Classroom Software Installation Requests

Requests for software installation in a classroom or lab are required to be submitted at least three weeks in advance. This timeframe gives IT a chance to thoroughly evaluate the software in order to assure it will work well in our environment. To request software installation in a classroom or lab, please complete the Software Installation Request for Classrooms & Labs form. You may be need to preface your Bluenet username with ccsu_comp_srv\.


Blackboard Learn - Getting Ready for Fall

Prepping your course:  We have put together a Blackboard Learn “Prepping your Course” information sheet and are offering workshops.

Course Merges: Please keep in mind that course merges (combining of Blackboard Learn sections) should be requested before the semester begins.  Please submit your merge request for Fall 2016 as soon as possible.


Come Join Us For Workshops!

Register today to attend workshops on Blackboard Learn or Microsoft Office 2013. We offer a variety of topics.


Training Opportunities

If you would like to schedule a one-on-one workshop for Blackboard Learn, Office 2013 or Office 365, please contact the Instructional Design and Technology Resource Center at


New to Office 365 or Microsoft Office 2013?  Please visit our Office 365 support page.