IT Weekly Announcement - October 10, 2013
Current & Scheduled Outages/System Updates
Sunday Maintenance – Reminder
Every Sunday, between 12:00am – 12:00pm, all systems will be intermittently unavailable while important maintenance and updates are performed.
New Maintenance Window for Desktops – Starting Thursday Night October 10th
Information Technology Services needs to make sure all Windows computers are patched and restarted on a regular basis in order to ensure security updates are properly applied. Due to the amount of patches that need to be applied for Microsoft, Adobe, McAfee and more; there is a need to do this on a weekly basis as opposed to the monthly schedule we are currently under. Starting next Thursday October 10th, please log off your computer when leaving for the day every Thursday, but do not power it off. This will allow the patches to be sent down to your computer on Friday after 12:00am. If you turn your computer off and leave it off over night on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts.
New BlueNet Account Password Guidelines
We are changing our BlueNet Account Password guidelines based on feedback we have received. The new policy will be put in place the evening of Monday, October 21st. You do not need to do anything. The next time your password expires after this date, the new policy will be applied. Here are the password guidelines under the new policy:
A history of the last 5 passwords is kept and those cannot be reused.
Password must be 8 characters long. It must include at least one uppercase letter, one lowercase letter, one number or symbol.
Password will expire after 120 days.
Password will lock out after 12 invalid log in attempts. After 10 minutes the password will unlock automatically.
Having Technical Difficulties in a Classroom? Please Let the Help Desk Know!
Please help us keep classroom technology working properly by letting us know if you experience a problem. Besides phone support, you can e-mail the Help Desk at firstname.lastname@example.org and on Windows based computers, we also have “chat support.” You can initiate a technical support request via chat/instant message using the IT Help Desk Support icon on the desktop of the Instructor Workstation. Simply double-click the icon and a technical support analyst will .
Please Check Your Spam Folder
Please check your junk e-mail folder occasionally to make sure any e-mail messages you might have wanted to receive weren’t actually identified as spam or junk mail. Need more information on how our spam filter works? Click here to visit our Self-Help/FAQs. Under the “Outlook/E-mail” heading there are articles pertaining to Forefront the anti-spam solution the University is currently using.
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