Cisco Voice over Internet Protocol (VoIP) Phone System at CCSU
IT is pleased to announce that CCSU updated the phone system over the summer of 2016. We have moved to a Cisco Voice over IP (VoIP) phone system.
Want to Learn More?
Below are several resources to familiarize yourself with the phones.
Quick Start Guides
8800 Key Expansion Module
8811
8831
8841/8851/8861
Adjunct Faculty Voicemail
Video Tutorials for Models 8831 and 8851
Quick Start Guides for Call Centers
Cisco Finesse Supervisor Desktop
Cisco Finesse Agent Desktop
Cisco Unified Intelligence Center