Student Resources - Coronavirus

Coronavirus (COVID-19)


Student Information & Resources

Academic Information/Support

  • CCSU tutoring centers are transitioning services online:
  • NEW! Online tutoring through SmartThinking. Sign into BlackBoardLearn and click on “SmartThinking Online Tutoring” in the Tools module on your dashboard. You can submit questions, enter live group tutoring sessions in certain subjects, and arrange appointments for one-on-one tutoring. If you have trouble accessing your account, please e-mail Beth Spear (
  • Academic coaching - Academic coaches from The Learning Center are available to support students requesting assistance in time management and study strategies. Go to the Learning Center website for information about scheduling appointments.
  • eLearning accommodations - Moving to an online format may create new challenges and students may need to request a different type of accommodation. For guidance, please reach out to Joanne Milke, director of Student Disability Services through email or visit for more information.

Graduate Studies

  • The majority of the forms you will need can be accessed here:; all completed forms can be submitted electronically to  Please complete the form, scan it, and attach it to an email. If you don’t have the ability to scan the file simply attach the fillable portion and indicate your approval in the body of the email.
  • Capstone (Thesis or Special Project) PROPOSAL - Students should work with their advisors to collect all necessary components. The primary advisor should then forward the Proposal Submission form and an electronic copy of the paper to: The e-mail should name and cc: all faculty who have approved the work. Once the Dean approves the Proposal, the student and advisor will be emailed a copy of the paper with any corrections/comments.
  • Capstone (Thesis or Special Project) FINAL PAPER - The content of a Thesis or Special Project is ultimately a decision left to the committee. We recognize that many programs traditionally require field work, which due to these unprecedented circumstances, is not possible at the time. If you can find alternatives that satisfy your program’s expectations and your students wish to complete their work, we would encourage you to provide your students as much flexibility as possible (a few ideas for alternatives include: writing about the intervention the student had planned and how they would have interpreted their data, completing a more comprehensive review of existing literature, completing a secondary analysis of existing or simulated data, etc.).
  • If a student completes their Capstone work during this time, their primary advisor should forward, in a single e-mail to the following:
  • Final Draft of the Capstone (Thesis or Special Project) form (all faculty who have approved the work should be named and cc’d: in the e-mail)
  • Thesis and Dissertation Public Access Approval
  • Bound Personal Copy of Thesis Request (if necessary)
  • The final paper to be reviewed by the Dean
  • Library release form. Please note, that given the current and unprecedented pandemic, the library has agreed to cover the cost of printing the original and the student will need to submit the form and payment in the form of a check – sent directly to the Library.  Steven Bernstein and Carl Antonucci have agreed to this revised process.  Once the University re-opens, checks should be mailed to:

Steven Bernstein, Associate Librarian
Central Connecticut State University
Elihu Burritt Library
1615 Stanley Street
New Britain, CT  06050

Blue Chip Card

  • Blue Chip cards are still accepted by participating merchants. See the list here.
  • Blue Chip card Replacements - The Card Office has limited access to the campus, however, we will be able to provide you with a replacement ID through the mail. If this is your first replacement ID, you will be charged a $10 fee. The fee for subsequent replacements is $25. All fees will be billed to your account.
  • To request a replacement, contact the Card Office at from your CCSU e-mail address. Include your full name, ID number, and the address to which you want your ID mailed. Once you receive your ID in the mail, please send a message to from your CCSU e-mail address letting us know that you have received it. Once we receive that e-mail, we will activate the card.
  • Blue Chip account balance - Your account balance and 120 days of transaction history can be found on the Online Card Office at
  • For a transaction history of more than 120 days send an email to with your full name and Banner ID number. (This number can be found on the front of your Blue Chip card.) You will receive a PDF of your transaction history via email within one business day.
  • Additional questions - Give us a call at (860) 832-2140 and leave a voicemail message with your name, Banner ID, and phone number. Voicemail messages will be checked daily. Or, drop us an email at


How do I return my rentals?

  1. You can return your rental to the CCSU Bookstore with a free UPS shipping label.
  2. You will receive an email from the Bookstore / Barnes and Noble with your order number and information on how to print the free UPS shipping label.  The email will go to whatever email you entered at the time you rented your book(s).  If you don't receive  an email, be sure to check your spam / junk folder.  Also be sure to check all your email accounts. If someone placed the order for you, it's possible the emails will go to that person.
  3. You can also go to the CCSU Bookstore web site to print the label.  It on the page for rental information.  Here is the link:

When are Spring rentals due?

The rental due date for Spring rental books has been changed to 6/15/20 so you should ship the books to arrive before then.

What if I don't have access to my books because they're in the dorms?

The charge date for overdue rentals is being pushed back, so you should be able to return your books before the charges go through.

What happens if I need more than one UPS label?

There has been a change to now allow customers to print more than one free shipping label.

What if I have more than one order number?

You can ship all your books back in one package, even if you have more than one order number.

Can I ship my books back now?

Yes, but it is recommended you wait until finals are done in case you need your books for exams.

Best practices for shipping your rental books:

  1. Take a photo of, or write down, the tracking number for your return package in case you need to track the shipment.
  2. It is recommended that you put your contact information in the package.  Just a post it with your name and phone number for back up.
  3. Remember that books must be returned in re-salable condition so be sure to pack the books carefully.

How can I sell back my books?

Buyback can only be done in person at the Bookstore.  Please do not ship books for buyback. You can sell back your books once the campus reopens.

How do I get books for my summer classes?

Order your books from the CCSU Bookstore website and they will be shipped from a warehouse.  Please order early to allow extra time for shipping.

What if I have additional questions:

You can email the CCSU Bookstore Manager, Eileen Leib, at


For information about who is eligible for the federal CARES grants and how to apply, follow this link:


Due to the coronavirus pandemic, CCSU's May Commencement Ceremonies are postponed until Sunday, October 11. The ceremony will begin at 10 a.m. and will be held at the XL Center in Hartford. Details will be mailed to eligible graduates and posted at  Some of the May graduates let us know they want to order regalia now. Regalia can be ordered at this link and it shipped to your home.

Computer Technology Return

(See Media and Computer Technology Equipment Return)

Financial Information

  • For information about who is eligible for the federal CARES grants and how to apply, follow this link:

  • Tuition and Student fees - The University is not providing a prorated reimbursement for tuition and fees. The University has taken important steps to ensure classes continue using alternative delivery modes to facilitate learning and resources to support and protect students. Faculty members are evaluating each lab to ensure that the appropriate learning opportunities occur.
  • Room and board charges, including resident and commuter meal plans, covering the period of March 23 through the end of the Spring 2020 term will be refunded. If after applying the credit to your account you are due a refund, the timing of receipt will depend on whether you have direct deposit or if the refund will be coming via mail.
  • Direct Deposit - we strongly encourage you to immediately sign up for Direct Deposit for timely delivery of refunds. The directions are available at
  • Late fees - There will be no more late fees processed for the spring term.
  • The University’s refund policy is posted on the Bursar’s Office web page. Click here to read it.
  • For students facing financial hardship, please reach out to Gladys Colon for assistance by sending an email to:

Food Insecurity

Due to the severity of the pandemic and the fact that the COVID-19 coronavirus is easily transmitted, Maria’s Place is currently closed. However, we are dedicated to providing assistance to our students who are experiencing food insecurity. If you need help related to food insecurity, please contact Gladys Colon at

Health & Wellness

Counseling and health services typically offered at the Student Wellness Center are available online through the Telehealth system using WebEx and Softphone services.

  • To make appointments for counseling or health, call (860) 832-1926.
  • For general health services inquiries, call (860) 832-1925.
  • For general counseling inquiries, call (860) 832-1927.

LGBT Center Resources

Virtual LGBT Center Lobby 

  • This can be accessed 24 hours a day and will be moderated by our LGBT Center student and professional staff on a Discord server. This is open to both currently enrolled and prospective students, who are looking for community during these difficult times. 
  • Those who would like access can receive the link by emailing us at

LGBTQIA+ Weekly Discussion Group

  • This is for any student, faculty, or staff member in need. This will be run through a Discord server on Thursday's at 3:00 pm.
  • For access, email

LGBTQ+ Support Group Listening without Prejudice.

  • Victoria Ginter from Counselling and Wellness will be virtually continuing the LGBTQ Support Group on Wednesdays from 3:00 pm-4:00 pm. This is a confidential space for LGBTQ+ students to receive support.
  • For more information, she can be contacted at

Virtual LGBT Center Office Hours

  • For those in need of resources, referrals, support, or would like to speak to someone one-n-one, we will offer virtual LGBT Center office hours on WebEx.
  • Anyone from CCSU can access this service through
  • We will be available Monday’s from 12:00 pm- 2:00 pm, Tuesday’s 9:00 am- 12:00 pm, Wednesdays 1:00 pm- 3:00 pm, Thursday’s 9:00 am- 12:00 pm and Friday’s 9:00 am- 5:00 pm.


Library Book Returns

Media and Computer Technology Equipment Return

Media and computer technology equipment return information

School Based Advising Center Contact Information

College of Liberal Arts and Social Sciences



Academic Departments We Support

Mary Horan


Kimberley Dumouchel-Cody

Anthropology, Art, Criminology, Economics, English, Geography, Graphic Design, and Undeclared A-G

Laura Minor

All transfer students

History, Music, Journalism, Undeclared with the last name N-Z

Leah Skinner

Hospitality, International Studies, Media Studies, Philosophy, Political Science, Psychology, Sociology, Spanish, Strategic Communication, Theatre and Undeclared with the last name H-M

School of Business



Academic Departments We Support

Adina Elfant


Jacqueline Guzman

Accounting, Finance, Marketing, Management and Management Information Systems

Cristina Higham

Accounting, Finance, Marketing, Management and Management Information Systems

Jennifer Lentino

Accounting, Finance, Marketing, Management and Management Information Systems

Valentina McBride

Accounting, Finance, Marketing, Management and Management Information Systems

Lauren Veronneau

School of Business Graduate Students

School of Engineering, Science, and Technology



Academic Departments We Support

Allison Audet

Biology, Biomolecular Science, Chemistry and Biochemistry, Geological Sciences, Physics

Justine Gamache

Computer Science, Math, All Majors in CEGT, Technology Education, Undeclared

Joseph Zeoli

Mechanical Engineering, Civil Engineering, Mechanical Engineering Technology, Construction Management, Manufacturing Engineering Technology, Manufacturing Management, Industrial Technology, Robotics and Mechatronics Engineering Technology

School of Education and Professional Studies



Academic Departments We Support

Mary Pat Bigley


Donna DeCarlo

Literacy, Elementary, Early Childhood Education, and Nursing

Elizabeth Wright

Social Work, Physical Education and Human Performance

Explore Central



Academic Departments We Support

Paul Rossitto


Montez Johnson

Exploratory students

Latanya Kennedy

Exploratory students

Caroline Marquez

Exploratory students

Student Employment/Internship/Practicum

  • All internships, student teaching, clinical and field placements, and other practicum experiences (including those linked to our DNAP), are canceled unless your supervisor/employer allows you to work remotely.
  • CCSU student workers, work study students, graduate assistants, and Co-op students – unless you have received specific direction from your supervisor, do not report to work. You will be paid, based on your average weekly earnings through the end of the semester.
  • University Paychecks - If you are not set up for Direct Deposit, checks were mailed to the address on file in CORE-CT on March 12.  Paper checks will continue to be mailed from the Comptroller’s Office until further notice.
  • If you need to change the address on file in CORE-CT, contact D’Lon Wilcox at
  • If possible, we encourage you to sign up for direct deposit. Click here to sign up or go through the Student Employment web page at  
  • Third-party employment (Sodexo, Bookstore) - Unfortunately, the University cannot compensate students who work for third parties such as the Student Bookstore or Sodexo (Dining Services).  If you are experiencing a financial hardship, contact Gladys Colon in the financial aid office at
  • For information about Student Employment services, go to

Technology Help

  • Help Desk -  IT has more than doubled the number of staff answering your calls. They can be reached Monday through Friday, 8 a.m. to 5 p.m. You can either call (860) 832-1720 or email for assistance.
  • Adobe Creative Cloud tools are now available to students for free by clicking here:
  • WiFi – Free Internet available during the pandemic, a number of companies are offering free or reduced rates for internet services. Consider some of the solutions listed here or contact the IT Help Desk.
  • For the latest information from the IT Department, including resources, click on this link:


  • At this time, all University-related travel is prohibited due to the coronavirus pandemic.
  • For the Emergency Travel Policy, please click here.
  • To submit information about your personal travel plans, please click here.
  • To obtain a UPass/bus pass contact the Card Office at from your CCSU e-mail address and include your full name, ID number, and the address to which you want the UPass mailed. If this is a replacement for a lost UPass, you are allowed one replacement per semester for a $10 fee, which will be billed to your account.