Housing Move-out FAQs - COVID 19

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Housing Move-out FAQs

This pandemic has created great challenges for all of us. The University’s decision to shut down campus was done with one priority in mind—the health and safety of our students, staff, and faculty.

Can I come to campus, enter my hall and room to get my belongings?

Given the current state of emergency orders from the State of CT, it is impossible for us to allow students on campus. Students do not have access to residence halls or any campus building at this time. As you are aware, we’ve limited access to campus to essential staff because of the COVID-19 pandemic.

The residence hall move-out and pick-up of belongings has been suspended until further notice in response to health and safety during this pandemic. 

What is happening to my stuff?

The state requested access to four of our residence halls to serve as emergency shelters. They may request other buildings in the coming weeks. As a publicly funded institution, we must respond to the needs of our state as it undergoes this major health crisis.

We hired a FEMA-certified, professional moving company to carefully pack the belongings of the residents who resided in the buildings used by the State of Connecticut (currently that is Sheridan, Gallaudet, Sam May, and Vance Halls) in a safe and orderly manner. The professional moving company is videotaping the packing process in each room to ensure contents are boxed and logged by room number. Those video files are being kept private. All contents from the entire room are stored in dedicated bins that are sealed and labeled with your room number. Your possessions will be stored in a secure, climate-controlled, storage facility not far from campus. We hope you understand, as a safety measure, we are not sharing its specific location with anyone. When deemed safe for your health and well-being, we will schedule appointments for pick-up.

Residents of Sheridan, Gallaudet, Vance, Sam May, Beecher and James:  your personal belongings are safely packed and stored at the storage facility. Mid-Campus, North, and Barrows, your belongings remain securely locked in your room until further notice.

I have critical items I just remembered I need 

If you recently realized you have a critical need for an item in your room, please email ccsumoveout@ccsu.edu Requests submitted for buildings that are already packed, may be difficult for personnel to gather these items from the secured storage location at this time. Thank you for your patience with these requests.

I am concerned with the moving company handling my possessions

We certainly understand your frustration at not having access to the residence hall to retrieve your belongings. This pandemic has created great challenges for all of us.

The University’s decision to shut down campus was done with one priority in mind—the health and safety of our students, staff, and faculty.

We reviewed several scenarios that would have allowed students back into the residence halls to pack their rooms, but considering how highly contagious the coronavirus is, there was no safe alternative.

Now, given the state of the crisis and in our effort to support first responders and medical personnel, we are heeding the state mandate to make our campus available for medical staff and other individuals the state determines need bed.

Where is the storage facility?

Your property is stored in dedicated bins that are sealed and labeled with your hall and room number. They will be stored in a secure, climate-controlled, storage facility not far from campus. We hope you understand, as a safety measure, we are not sharing its specific location with anyone. When deemed safe for your health and well-being, we will schedule appointments for pick-up.

When can I get my belongings:

We want to reunite you with your property as soon as possible and will let you know when we have a date. It’s a complex situation as we balance the safety of our students and staff with the potential for coronavirus exposure. When deemed safe for your health and well-being, we will schedule appointments for pick-up. Continue to check your CCSU email for more information.

I have roommates and/or suitemates. How will we be able to separate our belongings?

We understand that in many cases it will be difficult for the movers to differentiate items in common spaces. We are working on a plan to coordinate the pick-up so that roommates and suitemates can retrieve their items at the same time.

Will CCSU offer room and board refunds for students returning home?

The University refunded a prorated portion of room and board charges, including resident and commuter meal plans, to cover the period of March 23 through the end of the Spring 2020 term.

If after applying the credit to your account you are due a refund, the timing of receipt will depend on whether you have direct deposit or if the refund will be coming via mail.

The University appreciates your patience as we work through this complex process. At this time, we strongly encourage you to immediately sign up for Direct Deposit of refunds. The directions are available at https://www.ccsu.edu/bursar/Instructions_all.html.

For further updates as this process evolves, please visit the Bursar’s website at https://www.ccsu.edu/bursar.

Will room inspections be conducted at this time?

No, not at this time.

What should I do if I think I have the coronavirus disease?

We recommend that you call your Health Care provider for advice.

How is the University protecting residents?

Moving to a remotely operating campus was done specifically to protect our students, as well as faculty and staff. We will not allow access to campus until the state’s Health Department and the Connecticut State Colleges & Universities system gives the all-clear.

Also, we continue to closely monitor news from the Centers for Disease Control (CDC), the World Health Organization, and Governor Ned Lamont’s Coronavirus Task Force.

Is summer housing on-campus?

Since summer classes will be on-line, a decision was made that there will be no summer on-campus housing until further notice. CCSU will release more information in the future.

What about my room for the fall semester?

Room selection is continuing as scheduled. The dates and any information will be emailed to you soon.

Can I enroll to housing for fall?

Students may deposit and enroll into housing once they accept admission to the university. The university has a rolling housing enrollment process.
Ready to Apply? Just follow these three easy steps...

STEP 1: Pay the $200 admissions deposit.

STEP 2: Pay the $250 non-refundable housing deposit. Visit www.ccsu.edu/resIife/NewStudentLiving.html

STEP 3: Complete the online housing application in MyHousing. Visit www.ccsu.edu/reslife/newStudentLiving.html

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