Tourism and Hospitality Studies

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Mission & History


History

In 1982 Central Connecticut State University established the first public baccalaureate degree in tourism through the Department of Geography. In 1999, in response to demands of the tourism industry, the University added an interdisciplinary degree in Hospitality and Tourism thereby combining the expertise and competencies of the hospitality programs at Connecticut's Community Colleges, with CCSU's hospitality and tourism programs in the Schools of Business and Arts and Sciences. Today CCSU graduates are working in all fields of the tourism industry. In addition, in 2001 as a result of numerous calls for the University to assist with its research expertise and to provide the kind of outreach activities necessary for student learning, the Institute for Tourism and Hospitality was formed. Additional information concerning our various programs and the research institute can be found by following the respective links or you may request information by filling out a Request for Information Form. Thank you for your interest in Central Connecticut State University.

Mission

Central Connecticut State University's Tourism and Hospitality Studies program recognizes tourism as both an industry and a social process, and thus, expects its students to have a comprehensive understanding of the economic, socio-cultural, and environmental impacts -- both positive and negative -- associated with the tourism and hospitality industry and the growing importance of promoting sustainable tourism. In addition, the program strives to produce students that meet the specific needs of the tourism and hospitality industry; the curriculum encourages critical thinking skills through a combination of traditional academic course work and applied and experiential training. In addition, THS draws on the diverse offerings of an interdisciplinary program to cultivate an understanding and appreciation for the methods and goals of specific tourist destinations such as resorts, historic sites, art museums, and natural parks. Using the flexibility that an interdisciplinary program provides, students may customize their studies, taking classes in history, art history, management, marketing, science, or other disciplines as their career ambitions demand. This flexibility allows our students to better prepare themselves for the growing niche markets that characterize today's competitive tourism and hospitality industry.

Program Learning Outcomes

  1. Leadership
    THS Graduates will be able to demonstrate the knowledge of fundamental principles of leadership and model the behavior of effective leaders.
  2. Team Building
    THS Graduates will be able to work with a group of people committed to a common purpose and approach for which they hold themselves accountable and, as a result, improve their collective performance
  3. Technology
    THS Graduates will be able to retrieve, create, organize, analyze, and communicate information using technology and apply relevant technologies in ways that enhance organizational performance
  4. Critical Thinking
    THS Graduates will be able to use purposeful and reflective judgment to formulate rational solutions to organizational problems and to make cogent business decisions
  5. Ethics
    THS Graduates will be able to apply the general business tenets of right, good and fair to organizational transactions, activities, and pursuits
  6. Guest Encounter Skills
    THS Graduates will be able to demonstrate the skills and behaviors required during customer involvement to analyze, judge, and act in ways that contribute to customer satisfaction
  7. Unique Characteristics of Service
    THS Graduates will be able to comprehend, synthesize, and evaluate elements of professional service management
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