Frequently Asked Questions

Below are a list of topics of our most frequently asked questions.  Please click on a topic to see related information.  

ABSENCES
Regular class attendance is expected by the University. The following attendance policies are in effect:

• Students are responsible for class attendance, although each instructor should establish his or her policy and inform the class.
  

• A student absent from class for five consecutive days or less, should explain the absence to the professor upon his or her return.
  

• A student absent for more than five consecutive days for medical reasons who has not seen the University Health Service during the absence, should notify the Office of Student Affairs upon his or her return. Appropriate documentation will be necessary, and the student’s instructors will be notified.
  

• For non-medical absences of more than five days the Office of Student Affairs should be notified. Where extenuating circumstances and/or documentation warrant, the student’s instructors will be notified of the reasons for the absence. Absences are excused only at the discretion of the instructor.
  

• Absences for official University trips to conferences, intercollegiate athletic events, musical performances, and other events should be documented in advance through the Office of Student Affairs or the appropriate academic department.
  

• It is the student’s responsibility to obtain class notes, make up missed work, etc. Make-up exams are scheduled at the convenience of the instructor.

ADDING A COURSE
You can add courses to your schedule during the course change period through the first four days of classes.  This can occur only in courses where there are vacancies.

Course listing can be accessed by clicking on the button below.

BILLING
What is the balance of my bill?
There are two easy ways to instantly check your outstanding balance:

ON THE INTERNET -  Visit the link below to access your bill as well as other valuable information such as your course scheduled and semester grades. Be sure to have your Social Security and PIN number handy.  If you need to reset you PIN number please contact the Registrar's office.
ON CAMPUS - Visit one of our three automated information kiosks. Their locations are:  Davidson Hall (just outside of the Financial Aid Office), Elihu Burritt Library (at the entrance on the second floor), and James Hall (lobby). You will need your Blue Chip ID card to access you information.

I have a question about my bill.  Who do I talk to?
This depends on the nature of your question.  If you have a question that pertains to a scholarship, grant, or loan, you should contact the Financial Aid Office at (860) 832-2200.

If you have questions about the  Central Payment Plan (CPP), Meal Plan,  or have general questions regarding your bill please contact the Bursar's Office at (860) 832-2010.

BLUE CHIP CARD / STUDENT ID
The Blue Chip Card Office is located in Bookstore inside of the Student Center.  The Card Office is responsible for producing ID cards for the students, faculty and staff at CCSU. This office also manages the Blue Chip debit card system which enables a card holder to purchase services or merchandise both on- and off-campus. These services include vending machines, laundry, copiers, food services on campus, bookstore, laser printing at the Microcomputer Lab and various vendors off-campus.

Along with the debit card feature, the ID card may also be used for banking services provided by Achieve Credit Union. As a member, it allows one to use the card as an ATM card as well as for point-of-sale transactions. An on-campus Achieve office is located in the Student Center, 203-639-7916.

All students are required to have a Blue Chip ID card. The Blue Chip card must be presented in order to use the library or computer lab services. The ID card is good for the student’s entire time at the University.

DROPPING A COURSE
Dropping courses will be allowed up to the end of the chronological midpoint in the course being attempted with the exception that full-time undergraduate students must maintain a minimum credit load of 12 credits. Courses dropped before mid-point do not appear on the student’s transcript. Forms are available in the Enrollment Center, Willard Lobby.

Undergraduate full-time students for whom dropping a course would reduce their credit load to fewer than 12 credits MUST apply for withdrawal from that course. (Follow the same procedure as for Withdrawal from Courses.)

ELEVATOR KEY
The Library and Willard Hall have key-only elevator access.  If a key is needed due to a medical condition please visit the Police Department.

HOUSING-OFF CAMPUS
If you are looking for an off-campus apartment, need a roommate, or would like to be a roommate in an off-campus apartment, please visit the Residence Life Office.  They offer a listing of apartments in the surrounding area, as well as ads for student who are seeking roommates.

Also, be sure to look at the bulletin boards around campus.  Apartment and roommate advertisements are constantly posted on campus bulletin boards.  Local newspapers such as The New Britain Herald, and The Hartford Courant also includes apartment listings for the area.

Unfortunately the Office of Student Affairs does not provide information on hotels surrounding Central Connecticut State Universities Campus.  Yet it is known that the Hawthorne Inn does provide a discount for CCSU students.  For more information contact the Hawthorne Inn at (860)828- 4181.

Hawthorne Inn, 2387 Berlin Turnpike, Newington CT, 06037

HOUSING-ON CAMPUS
All questions regarding housing should be directed to the Residence Life Office. They are located on the first floor of Barrows Hall, or can be reached at (860) 832-1660.    The Residence Life Office has information available at their web site.

STATUS CHANGE
All changes of status for continuing students, whether full-time to part-time or part-time to full-time, are processed in the Office of the Registrar, Davidson Hall 117.  They can be reached at (860) 832-2236.

STUDENT AFFAIRS CONTACT INFORMATION

STUDENT EMPLOYMENT
Many offices and departments on campus hire student employees for a variety of positions.   Please stop by the Career Services Office, located in Willard Hall, room 100, to see what is available.  Students who have been awarded work study should also visit Career Services for information on where they should apply for employment.  

ORIENTATION
Academic Advising and Orientation Days for Fall 2008 first year students will take place on June 30, July 7, 10, 14, 17, and 21.  All students who live in Residence Halls will move in on Sunday, August 31.   Detailed information about these programs will be sent to you during the summer months.

PARKING STICKER
Every student is required to have a current University parking decal, available from the Card Office or if they are closed then the University Police Department.  You should also pick up a brochure explaining parking regulations and a map designating student parking lots.  If you park in a faculty/staff lot or park illegally, you will be ticketed (parking fines may be $25 or more) and possibly towed. 

From November 15 to April 1, students should avoid overnight parking in any of the open parking lots.  Students should use the parking garages, especially when snow or ice conditions are forecasted.  Due to a potential snow emergency, a parking ban may be instituted and those cars remaining in parking lots will be subject to fines and towing.  To find out if a parking ban is in effect you can call the snow phone at (860) 832-3333.

For more information on parking, please visit the Campus Police web site by clicking on the link below, or stop by the Police Department which is located on Paul Manafort Drive next to Copernicus Hall.

PARKING TICKETS
If you think you were ticketed unjustly, parking tickets may be appealed to the University Parking Appeal Committee (appeal forms are available in the University Police Department).  All fines must be paid in full prior to appeal, and appeals must be filed within ten days of the violation in order to be considered.  Appellants will be notified of the hearing date in writing and may, if they desire, appear in person before the committee.  Refunds for successful appeals will be processes within six to eight weeks of the date the appeal is granted.  For more information please call the CCSU Police Department at (860) 832-2375.

REGISTRATION
Throughout summer we have six registration days for incoming freshman in which they must attend one.  During these days they meet with an advisor, get their photo ID taken and receive their parking permits. Refer to www.ccsu.edu/studentaffairs/orientation for more information.

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SHUTTLE BUS
CCSU currently offers a shuttle bus service for students.  The CCSU/Hartford Bus transports students between CCSU, Westfarms Mall, and Hartford (Old State House).

Any questions regarding this service may be addressed to Sgt. Chris Cervoni at the Police Department or call (860) 832-2353.

CCSU/HARTFORD SHUTTLE BUS

Shuttle schedule revised 06/14/05
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WITHDRAWAL
If you need to withdraw from the University for the semester, of if you have questions about withdrawal, please contact the Registrars Office.  They are located in Davidson Hall, room 115 and can be reached by calling (860) 832-2236.

DIDN'T FIND YOUR ANSWER?
Contact the Student Affairs Office and we will be glad to help you!
CALL us at (860) 832-1601.  Our office hours are Monday thru Friday 8:00 am -  5:00 pm.  You may leave a voicemail for us at any other time.
EMAIL us at <StuAffrs-Calendar@ccsu.edu>
VISIT us in Davidson Hall, room 103.
WRITE to us at: 
     Student Affairs Office
     Davidson Hall, Room 103
     Central Connecticut State University
     1615 Stanley Street
     New Britain, CT 06050-4010
FAX us at (860) 832-1610

Portions of this information contained excerpts from The Student Handbook.