Frequently Asked Questions
Below is a list of topics of the most frequently asked questions made to the Student Affairs Office. Please click on a topic to see more information. If you have any further questions or would like a topic to be added to this list, please contact our office at (860) 832-1601.
Absences
Regular class attendance is expected by the University. The following attendance policies are in effect:
- A student is responsible for class attendance, although each instructor should establish his/her policy and inform the class.
- A student is responsible for notifying his/her instructor by email of the absence.
- A student absent from class for five (5) consecutive days or less should, upon return, explain the absence to the instructor.
- A student absent from class for more than five (5) days, who has not been seen as a patient in the University Health Service for the evaluation of the illness, should submit verification of the absence from his/her physician to the Office of Student Affairs. Notification of a student's absence will be relayed to the appropriate professor(s) only if a physician's verification is submitted at the time of the request for notification.
- The University Health Service will forward a medical excuse to the Office of Student Affairs in only those cases in which a student was seen in Health Services and the medical recovery or contagiousness of the patient/student warrants an absence from classes.
- Make-up work is the responsibility of the student.
It is the student’s responsibility to obtain class notes, make up missed work, etc. Make-up exams are scheduled at the convenience of the instructor.
Please contact the Office of the Vice President for Student Affairs with any questions regarding missed classes or to request an absence notice. Please note: Any and all excused absences must have proper documentation and must be brought to the Office of the Vice President for Student Affairs immediately following the absence or before a scheduled absence.
Office of the Vice President for Student Affairs
Phone: (860) 832-1601
Fax: (860) 832-1610
Davidson Hall, Room 103
Academic Advising & Registration Day
The Academic Advising & Registration Day is a pre-Orientation program for all first-year students. During the summer (June/July), students will visit campus for a half-day program that will consist of academic advising, course registration, and an orientation to their academic department and school. Parents are welcome and encouraged to attend this program with their student as there is a Parent Program built into the day's events. Should you be entering CCSU for the spring semester, your Academic Advising & Registration Day will take place during December/January and will follow a slightly different program than during the summer months.
Should you have any questions regarding the Academic Advising & Registration Days, please contact:
Center for Advising and Career Exploration
Phone: (860) 832-1615
Willard Hall, Room 103
Adding/Dropping a Course
Adding a Course: You can add courses to your schedule during the Add/Drop period through the first four days of classes. This can occur only in courses where there are vacancies.
Dropping a Course: Dropping courses will be allowed up to the end of the chronological midpoint in the course being attempted, with the exception that full-time undergraduate students must maintain a minimum credit load of 12 credits. Courses dropped before mid-point do not appear on the student’s transcript. Forms are available in the Registrar's Office, Davidson Hall, Rm. 116.
Undergraduate full-time students for whom dropping a course would reduce their credit load to fewer than 12 credits MUST apply for withdrawal from that course. (Follow the same procedure as for Withdrawal from Courses.)
Should you have any questions regarding the Add/Drop process, please contact the Registrar's Office:
Registrar's Office
Phone: (860) 832-2236
Fax: (860) 832-2250
Davidson Hall, Room 116
www.ccsu.edu/registrar
Current course listings can be accessed by clicking on the link below:
Billing (Bursar)
What is the balance of my bill?
There are two easy ways to instantly check your outstanding balance on "CentralPipeline for Students," view ebill:
ONLINE - Visit the link below to access your bill as well as other valuable information such as your course scheduled and semester grades. Be sure to have your Social Security and PIN number handy. If you need to reset you PIN number please contact the Registrar's office.
ON CAMPUS - Visit one of our thirteen automated information kiosks. Central Pipeline kiosks are powerful information stations. From a kiosk, you can instantly access the CCSU homepage and all of its links. Log into CentralPipeline, and even print. These hardworking machines are a convenient resource for students on the go.
KIOSK Locations
- Barnard Hall- 2nd floor
- Copernicus Hall- South side of building
- Davidson Hall- First floor main hallway & near Registrar's Office
- DiLoreto Hall- 2nd floor
- Elihu Burritt Library- 2nd floor entrance
- Kaiser Hall- Main entrance
- Maria Sanford Hall- First floor
- Memorial Hall- 1st floor and 2nd floor
- Student Center- Near the information desk
- Vance Academic Center- Ground level, 1st floor, 2nd floor, and 4th floor
I have a question about my bill. Who do I talk to?
This depends on the nature of your question. If you have a question that pertains to a scholarship, grant, or loan, you should contact the Financial Aid Office at (860) 832-2200. If you have questions about the Central Payment Plan (CPP), Meal Plan, or have general questions regarding your bill, please contact the Bursar's Office.
Bursar's Office
Phone: (860) 832-2010
Fax: (860) 832-2173
Memorial Hall, Room 104
Blue Chip Card/Student ID
The Blue Chip Card Office is located in the Bookstore, in the Student Center. The Card Office is responsible for producing ID cards for students, faculty and staff at CCSU. This office also manages the Blue Chip debit card system which enables a card holder to purchase services or merchandise, both on and off campus. These services include: vending machines, laundry, copiers, food services on campus, bookstore, laser printing at the Microcomputer Lab, and various vendors off-campus.
Along with the debit card feature, the ID card may also be used for banking services provided by Achieve Credit Union. As a member, it allows one to use the card as an ATM card as well as for point-of-sale transactions.
All students are required to have a Blue Chip ID card. The ID card must be presented in order to use the library or computer lab services. The Blue Chip ID card is good for the student’s entire time at the University.
The Library and Willard Hall have key-only elevator access. If a key is needed due to a medical condition, please visit the Police Department. The Administrative Office line is (860) 832-2377.
Are you a commuter student and would like additional resource information?
Click here to view our Commuter Outreach page.
Computer Access & Support
Computer Accessibility
The majority of computers for students to access can be found in the Marcus White Computer Lab. Please call the front desk phone at (860) 832-1722, with any questions. You can also visit the Computer Lab website for more information.
The Marcus White computer lab hours are:
| Regular Hours of Operation |
Summer Hours |
| Mon - Thur |
8:30am - midnight |
Mon - Thur |
8:30am - 10:00pm |
| Fri |
8:30am - 6:00pm |
Fri |
8:30am - 4:30pm |
| Sat |
9:00am - 6:00pm |
Sat |
9:00am - 4:00pm |
| Sun |
1:00pm - 10:00pm |
Sun |
Closed |
| |
|
|
|
| Spring Break Hours |
Winter /August Hours |
| Closed the 1st weekend of Spring Break. |
Closed weekends & holidays. |
| Mon - Fri |
8:30am - 4:30pm |
Mon - Fri |
8:30am - 4:30pm |
Other locations for public computers on campus:
The Student Center
Elihu Burritt Library
Residence Hall Computer Labs
Each residence hall has a small computer lab, complete with internet access and printing capabilities (you must supply your own paper). Use your Blue Chip ID Card to access your hall's computer lab 24 hours a day, 7 days a week. Lab setup and policies vary from hall to hall, so you should visit your hall's office or ask a Residence Assistant for more information.
Face to Face Support
Information Technology/IT and the Technology Center also provide in-person technology support for your portable computer and campus technology. Services include computer configurations to access the campus network; virus and spyware removal; remote application configuration; assistance with campus systems (CentralPipeline, WebCentral-Banner Web); software training and more.
The Face to Face Support Website
Early Alert (Early Academic Warning) program
In collaboration with the Learning Center, the Office of the Vice President for Student Affairs is actively involved in the Early Alert (Early Academic Warning) program. The Early Alert program exists to intervene with students who have poor grades, attendance issues, or personal issues affecting their progress in courses. Poor academic performance and/or attendance issues can often be a symptom of a deeper problem for a student. If we can meet with and help the student before the first exam of the semester, there is a better chance of facilitating academic success.
The Early Alert program is a system that allows faculty to express concern about students in a formal way. The main objective of this program is to support students early, and thereby increase their chances of success in their classes and in college.
If a faculty member observes one or more of the student behaviors listed below, he/she can flag the student on the Early Alert program. The faculty member will access their Faculty/Staff Central Pipeline account from the CCSU website and go through an online referral process. After submitting a warning, the student’s information will go to the Registrar’s Office, Student Affairs, or the Learning Center based on the reasons that the student was flagged.
How students are referred:
A faculty member can flag a student on the Early Alert program based on their observations or and/or discussions with a student for the following reasons:
- Never Attended Class
- Poor Academic Performance
- Poor Attendance
- Personal Problems
- Late or Missing Assignments
- Low Exam/Quiz Scores
- Poor Class Motivation/Attitude/Lack of Purpose
- Other
Office of the Vice President for Student Affairs
Phone: (860) 832-1601
Fax: (860) 832-1610
Davidson Hall, Room 103
Elevator Key
The Library and Willard Hall have key-only elevator access. If a key is needed due to a medical condition, please visit the Police Department. The Administrative Office line is (860) 832-2377.
Housing/Residence Life
Housing On-Campus:
All questions regarding housing should be directed to the Residence Life Office. The main office is located on the first floor of Barrows Hall, Room 120 or can be reached at (860) 832-1660. The Residence Life Office also has information available on their website. Please select the link below to be directed to the Residence Life website.
Housing Off-Campus:
If you are looking for an off-campus apartment, need a roommate, or would like to be a roommate in an off-campus apartment, please visit the Residence Life Office. They offer a listing of apartments in the surrounding area, as well as ads from students who are seeking roommates.
Also, be sure to look at the bulletin boards located around campus. Apartment and roommate advertisements are constantly posted on campus bulletin boards. Local newspapers such as The Hartford Courant also include apartment listings for the area.
Residence Hall Telephone Use Policy:
As of May 23, 2011, CCSU will no longer provide telephone service or voice mail service in student residence hall rooms except in those student rooms designated to conform to ADA requirements. House phones are located on each residence hall floor, which may be used for incoming calls and to place 911, campus, local and toll-free access calls. Students may use their own cellular service or internet phone providers using their PCs.
Lost and Found
If you lose something on campus, please check the four "Lost and found" locations which may have received your lost article.
-
The Police Department located on Pikell Lane off of Paul Manafort Drive. Also listed as the Public Safety Building (number 29 on the campus map). Please call 860-832-2375 or stop by the station.
-
The Information Desk in the Student Center Lobby (number 13 on the campus map). Please call 860-832-1970 or stop by the Information Desk.
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The Office of the Vice President for Student Affairs (number 1 on the campus map) in Davidson Hall, Room 103. Please call 860-832-1601 or stop by the office.
-
The Sodexo (Dining Services) Office (number 18 on the campus map) is located on the south side of Memorial Hall. Please call 860-832-3797 or stop by the office.
Mediation Services
| Ramon Hernandez |
Assistant Dean, Student Affairs |
Davidson Hall, Room 103,
(860) 832-1601 |
| Antonio Garcia-Lozada |
Ombudsperson |
Davidson Hall, Room 214,
(860) 832-2216 |
| Jean Alicandro |
Director, Residential Life |
Barrows Hall, Room 120,
(860) 832-1660 |
| Christopher Dukes |
Director, Student Conduct Services |
Willard Hall, Room 107,
(860) 832-1667 |
| Dave Denino |
Interim Director, Counseling and Wellness |
Marcus White, Room 205,
(860) 832-1945 |
| Rosa Rodriguez |
Chief Diversity Officer |
Davidson Hall, Room 102,
(860)832-1653 |
The University recognizes that conflicts are a part of every student’s life. Campus Mediation Services helps students responsibly and constructively solve their own conflicts. Mediation is a voluntary, confidential, and structured process of resolving disputes and conflicts with the help of a neutral third party. A mediator helps disputing parties to generate and evaluate options for reaching a mutually acceptable agreement. Often, students in conflict do not have an opportunity to talk over their grievances in a neutral setting and work together to find their own solutions. As a result, anger and frustration grow. Mediation is a workable alternative. Above is a list of Campus Mediators you may contact on an as-needed basis. For more information, contact Ramon Hernandez, Davidson Hall, Room 103, 860-832-1601.
New Britain Museum of American Art
All students, faculty and staff have unlimited access to the New Britain Museum of American Art (NBMAA) during any of the General Admission Hours, free of charge. A Blue Chip ID card must be presented at the museum. The New Britain Museum of Art is renowned as a great museum of art, including twelve galleries that showcase the Museum's collection spanning three centuries of extraordinary American Art. These include the Colonial Period, the Hudson River School, the Ash Can School, the early moderns and works by contemporary artists. Please visit the New Britain Museum of American Art website for additional information.
Museum Hours:
| Tuesday, Wednesday and Friday |
11 a.m. - 5 p.m. |
| Thursday |
11 a.m. - 8 p.m. |
| Saturday |
10 a.m. - 5 p.m. |
| Sunday |
Noon - 5 p.m. |
| Mondays and National Holidays |
Closed |
New Britain Museum of American Art
56 Lexington Street
New Britain, CT 06052
(860) 229-0257
On-Campus Parking
For more information on Parking Guidelines click here.
Click here for the Campus Map.
Parking Stickers:
Every student is required to have a current University parking decal, available from the Card Office or the University Police Department. If you park in a faculty/staff lot or park illegally, you will be ticketed (parking fines may be $25 or more) and possibly towed.
From November 15 to April 1, students should avoid overnight parking in any of the open parking lots. Students should use the parking garages, especially when snow or ice conditions are forecasted. Due to a potential snow emergency, a parking ban may be instituted and those cars remaining in parking lots will be subject to fines and towing. To find out if a parking ban is in effect, you can call the snow phone at (860) 832-3333.
Parking Tickets:
If you think you were ticketed unjustly, parking tickets may be appealed to the University Parking Appeal Committee (appeal forms are available in the University Police Department). All fines must be paid in full prior to appeal, and appeals must be filed within ten days of the violation in order to be considered. Appellants will be notified of the hearing date in writing and may, if they desire, appear in person before the committee. Refunds for successful appeals will be processed within six to eight weeks of the date the appeal is granted. For more information please call the CCSU Police Department at (860) 832-2375.
Visitor Parking:
Visitor parking is provided in the Student Center parking lot and parking garage. All other parking lots require a parking pass. Please read signs for designated parking, as you may receive a ticket from the CCSU Police Department if you park in restricted lots.For more information on parking, please visit the Campus Police website by clicking on the link below, or stop by the Police Department which is located on Paul Manafort Drive next to Copernicus Hall.
Opening Weekend Orientation
Opening Weekend Orientation is mandatory for new students, as are Academic Advising Days. Information about the Opening Weekend Orientation program will be sent to you after your attendance at an Academic Advising Day.
All first-year students who will be living on-campus will move into their dorm prior to the start of the semester. Further details regarding residence hall move-in will be sent to you through the office of Residence Life.
To gather more information regarding deadlines, to-do lists and much more for first-year students, follow the link below.
Registration (Courses)
All course registration for continuing, matriculated, undergraduate and graduate students takes place online through the Central Pipeline system. All students should meet with their advisor before their priority registration date to ensure that the courses selected will fulfill graduation and major requirements.
Should you need assistance to register in person, you may do so at the Registrar's Office in Davidson Hall, Room 116.
Hours: Monday - Thursday, 8am - 6pm
Friday, 8am - 4pm
Phone: (860) 832-2236
Fax: (860) 832-2250
Please keep in mind that all payments are due at the time of registration.
To view the registration calendars, click here.
For directions on how to register for classes, click here.
To access the online version of the Undergraduate Student Course Catalog to view General Education Requirements and specific plans of study for your major, click here.
For more information and to access forms through the Registrar's Office, please follow the link below.
Shuttle Bus
CCSU currently offers a shuttle bus service for students. The CCSU/Hartford Bus transports students between CCSU, the Westfarms Mall, and Hartford (Old State House).
Any questions regarding this service may be addressed to Sargeant Chris Cervoni at the Police Department, or call (860) 832-2353.
Shuttle Bus Calendar
Shuttle Bus Times
Status Change
All changes of status for continuing students, whether full-time to part-time or part-time to full-time, are processed in the Office of the Registrar, Davidson Hall, Room 116. The Registrar's Office can be reached at (860) 832-2236.
Change in Status Form
Student Code of Conduct
The CCSU Student Code of Conduct outlines the rules and expectations of all students at Central Connecticut State University. Each and every student at CCSU is expected to read this document and will be held accountable to the expectations and terms outlined within. We encourage every student to either print out a copy for their own reference or save a copy of this document to their computer in order to easily access it.
Should you have any questions regarding the Student Code of Conduct, please contact Mr. Christopher Dukes, Director of Student Conduct, at (860) 832-1667, (office location is Willard Hall, Room 107), or contact the Office of the Vice President for Student Affairs, Davidson Hall, Room 103 or contact us at (860) 832-1601.
To view the Student Code of Conduct, please select the following link.
Student Code of Conduct
Student Handbook
The CCSU Student Handbook provides information on resources, activities, policies and student life at CCSU.
2012-2013 Student Handbook
Student Employment
To find out more about student employment, please visit The Center for Advising and Career Exploration (CACE) located in Willard Hall, Room103.
There are additional jobs available through Recentral.
On-Campus Student Employment
ReCentral Jobs
Withdrawal (from a course/from the University)
The Registrar gives detailed information on when and how you can withdraw from a course, as well as instructions on how to withdraw from the University. Please visit the Registrar's website or visit the office in Davidson Hall, Room 116.
Course Drop and Withdrawal Policy
Withdrawal from the University
