| RATE: IMPORTANCE (1 = "Not important at all / 5 =
"Very important") |
Mean |
Standard
Deviation |
Valid
Respondents |
| IMP: This institution promotes excellent
employee-student relationships |
4.55 |
0.65 |
678 |
| IMP: This institution treats students as
its top priority |
4.65 |
0.63 |
677 |
| IMP: This institution does a good job of
meeting the needs of students |
4.63 |
0.63 |
663 |
| IMP: The mission, purpose, and values of
this institution are well understood by most employees |
4.23 |
0.80 |
651 |
| IMP: Most employees are generally
supportive of the mission, purpose, and values of this institution |
4.28 |
0.75 |
646 |
| IMP: The goals and objectives of this
institution are consistent with its mission and values |
4.32 |
0.73 |
621 |
| IMP: This institution involves its
employees in planning for the future |
4.38 |
0.77 |
653 |
| IMP: This institution plans carefully |
4.44 |
0.72 |
632 |
| IMP: The leadership of this institution
has a clear sense of purpose |
4.59 |
0.66 |
631 |
| IMP: This institution does a good job of
meeting the needs of its faculty |
4.48 |
0.70 |
606 |
| IMP: This institution does a good job of
meeting the needs of staff |
4.34 |
0.75 |
606 |
| IMP: This institution does a good job of
meeting the needs of administrators |
3.99 |
0.97 |
549 |
| IMP: This institution makes sufficient
budgetary resources available to achieve important objectives |
4.51 |
0.65 |
607 |
| IMP: This institution makes sufficient
staff resources available to achieve important objectives |
4.36 |
0.74 |
605 |
| IMP: There are effective lines of
communication between departments |
4.29 |
0.80 |
618 |
| IMP: Administrators share information
regularly with faculty and staff |
4.35 |
0.76 |
626 |
| IMP: There is good communication between
the faculty and the administration at this institution |
4.43 |
0.71 |
597 |
| IMP: There is good communication between
staff and the administration at this institution |
4.29 |
0.78 |
570 |
| IMP: Faculty take pride in their work |
4.63 |
0.58 |
580 |
| IMP: Staff take pride in their work |
4.54 |
0.58 |
584 |
| IMP: Administrators take pride in their
work |
4.48 |
0.68 |
539 |
| IMP: There is a spirit of teamwork and
cooperation at this institution |
4.49 |
0.73 |
620 |
| IMP: The reputation of this institution
continues to improve |
4.50 |
0.72 |
608 |
| IMP: This institution is well-respected
in the community |
4.51 |
0.65 |
607 |
| IMP: Efforts to improve quality are
paying off at this institution |
4.38 |
0.66 |
586 |
| IMP: Employee suggestions are used to
improve our institution |
4.18 |
0.77 |
577 |
| IMP: This institution consistently
follows clear processes for selecting new employees |
4.31 |
0.74 |
580 |
| IMP: This institution consistently
follows clear processes for orienting and training new employees |
4.23 |
0.75 |
579 |
| IMP: This institution consistently
follows clear processes for recognizing employee achievements |
4.10 |
0.81 |
588 |
| IMP: This institution has written
procedures that clearly define who is responsible for each operation and
service |
4.15 |
0.77 |
557 |
| IMP: The role of academic advising is
clearly articulated and understood |
4.46 |
0.72 |
632 |
| IMP: Faculty and staff are familiar with
student responses to the Student Satisfaction Inventory |
3.76 |
0.95 |
622 |
| IMP: This institution seeks input from
faculty and staff about how to improve service to students |
4.32 |
0.78 |
656 |
| IMP: This institution implements
strategic plans |
4.23 |
0.75 |
610 |
| RATE: IMPORTANCE (1 = "Not important
at all / 5 = "Very important") |
Mean |
Standard Deviation |
Valid Respondents |
| IMP: The institution has a mechanism for
evaluating progress towards meeting institutional goals |
4.17 |
0.77 |
585 |
| IMP: This institution has a method of
receiving feedback from its employees about the quality of managerial
leadership |
4.26 |
0.85 |
607 |
| IMP: This institution strives to recruit
and retain a diverse workforce |
4.21 |
0.89 |
592 |
| IMP: This institution strives to create a
respectful work environment free of discrimination |
4.55 |
0.66 |
599 |
| IMP: Policies and procedures are clearly
written and understood |
4.26 |
0.66 |
575 |
| IMP: Changes in institutional policies
are based on input from all affected units |
4.30 |
0.71 |
551 |
| IMP: The institution does a good job
evaluating its physical and technological resources and implements these
items into the institution’s master plan |
4.24 |
0.70 |
525 |
| IMP: The institution has adopted policies
regarding computing reliability, integrity, and security of data |
4.33 |
0.76 |
537 |
| IMP: Facilities are inviting, clean, and
comfortable |
4.41 |
0.67 |
617 |
| IMP: This institution provides resources
for research/creative activity |
4.37 |
0.72 |
540 |
| IMP: Teaching load responsibilities are
consistent with institutional expectations for research/creative activity |
4.41 |
0.74 |
493 |
| IMP: Faculty are familiar with intended
student learning outcomes |
4.28 |
0.77 |
509 |
|
|
|
|
| RATE: SATISFACTION (1 = "Not
satisfied at all / 5 = "Very satisfied") |
Mean |
Standard Deviation |
Valid Respondents |
| SAT: This institution promotes excellent
employee-student relationships |
3.13 |
0.99 |
668 |
| SAT: This institution treats students as
its top priority |
3.00 |
1.02 |
663 |
| SAT: This institution does a good job of
meeting the needs of students |
2.95 |
0.92 |
650 |
| SAT: The mission, purpose, and values of
this institution are well understood by most employees |
2.89 |
1.07 |
641 |
| SAT: Most employees are generally
supportive of the mission, purpose, and values of this institution |
3.14 |
1.00 |
635 |
| SAT: The goals and objectives of this
institution are consistent with its mission and values |
2.96 |
1.02 |
605 |
| SAT: This institution involves its
employees in planning for the future |
2.49 |
1.13 |
634 |
| SAT: This institution plans carefully |
2.50 |
1.06 |
617 |
| SAT: The leadership of this institution
has a clear sense of purpose |
2.56 |
1.25 |
613 |
| SAT: This institution does a good job of
meeting the needs of its faculty |
2.70 |
1.10 |
581 |
| SAT: This institution does a good job of
meeting the needs of staff |
2.75 |
1.08 |
567 |
| SAT: This institution does a good job of
meeting the needs of administrators |
3.22 |
1.12 |
493 |
| SAT: This institution makes sufficient
budgetary resources available to achieve important objectives |
2.63 |
1.09 |
587 |
| SAT: This institution makes sufficient
staff resources available to achieve important objectives |
2.64 |
1.07 |
580 |
| SAT: There are effective lines of
communication between departments |
2.54 |
1.05 |
606 |
| SAT: Administrators share information
regularly with faculty and staff |
2.58 |
1.10 |
610 |
| SAT: There is good communication between
the faculty and the administration at this institution |
2.47 |
1.06 |
580 |
| SAT: There is good communication between
staff and the administration at this institution |
2.65 |
1.07 |
534 |
| SAT: Faculty take pride in their work |
3.67 |
0.94 |
567 |
| SAT: Staff take pride in their work |
3.49 |
0.97 |
560 |
| SAT: Administrators take pride in their
work |
3.22 |
1.05 |
502 |
| SAT: There is a spirit of teamwork and
cooperation at this institution |
2.36 |
1.09 |
616 |
| SAT: The reputation of this institution
continues to improve |
2.54 |
1.18 |
597 |
| SAT: This institution is well-respected
in the community |
2.80 |
1.07 |
594 |
| SAT: Efforts to improve quality are
paying off at this institution |
2.72 |
1.05 |
571 |
| SAT: Employee suggestions are used to
improve our institution |
2.46 |
1.04 |
559 |
| SAT: This institution consistently
follows clear processes for selecting new employees |
3.07 |
1.18 |
564 |
| SAT: This institution consistently
follows clear processes for orienting and training new employees |
3.01 |
1.07 |
560 |
| SAT: This institution consistently
follows clear processes for recognizing employee achievements |
2.85 |
1.12 |
570 |
| SAT: This institution has written
procedures that clearly define who is responsible for each operation and
service |
2.78 |
1.07 |
531 |
| SAT: The role of academic advising is
clearly articulated and understood |
2.69 |
1.09 |
615 |
| SAT: Faculty and staff are familiar with
student responses to the Student Satisfaction Inventory |
2.84 |
1.04 |
593 |
| SAT: This institution seeks input from
faculty and staff about how to improve service to students |
2.50 |
1.11 |
639 |
| SAT: This institution implements
strategic plans |
2.70 |
1.06 |
592 |
| RATE: SATISFACTION (1 = "Not
satisfied at all / 5 = "Very satisfied") |
Mean |
Standard Deviation |
Valid Respondents |
| SAT: The institution has a mechanism for
evaluating progress towards meeting institutional goals |
2.66 |
1.02 |
558 |
| SAT: This institution has a method of
receiving feedback from its employees about the quality of managerial
leadership |
2.16 |
1.13 |
588 |
| SAT: This institution strives to recruit
and retain a diverse workforce |
3.17 |
1.17 |
573 |
| SAT: This institution strives to create a
respectful work environment free of discrimination |
3.11 |
1.21 |
590 |
| SAT: Policies and procedures are clearly
written and understood |
2.91 |
1.02 |
561 |
| SAT: Changes in institutional policies
are based on input from all affected units |
2.41 |
1.00 |
528 |
| SAT: The institution does a good job
evaluating its physical and technological resources and implements these
items into the institution’s master plan |
2.96 |
1.05 |
494 |
| SAT: The institution has adopted policies
regarding computing reliability, integrity, and security of data |
3.63 |
0.96 |
514 |
| SAT: Facilities are inviting, clean, and
comfortable |
3.00 |
1.22 |
616 |
| SAT: This institution provides resources
for research/creative activity |
2.90 |
1.13 |
519 |
| SAT: Teaching load responsibilities are
consistent with institutional expectations for research/creative activity |
2.49 |
1.24 |
468 |
| SAT: Faculty are familiar with intended
student learning outcomes |
3.20 |
1.00 |
482 |
|
|
|
|
| RATE: IMPORTANCE (1 = "Not important
at all / 5 = "Very important") |
Mean |
Standard Deviation |
Valid Respondents |
| IMP: A) Increase the enrollment of new
students |
3.24 |
1.20 |
638 |
| IMP: B) Retain more of its current
students to graduation |
4.59 |
0.69 |
641 |
| IMP: D) Improve the academic ability of
entering student classes |
4.14 |
0.90 |
630 |
| IMP: F) Recruit students from new
geographic markets |
3.11 |
1.16 |
623 |
| IMP: G) Increase the diversity of the
student body |
3.69 |
1.15 |
632 |
| IMP: H) Develop new academic programs |
3.50 |
0.98 |
632 |
| IMP: I) Improve the quality of existing
academic programs |
4.42 |
0.70 |
633 |
| IMP: K) Improve the appearance of campus
buildings and grounds |
3.92 |
0.91 |
637 |
| IMP: M) Improve employee morale |
4.56 |
0.71 |
640 |
| IMP: C) Increase the graduation rate |
4.55 |
0.71 |
642 |
| IMP: E) Improve the quality of graduate
education |
4.10 |
0.89 |
620 |
| IMP: J) Improve the quality of social and
recreational programs |
3.71 |
0.99 |
624 |
| IMP: L) Improve security measures to
ensure campus-wide safety |
4.17 |
0.94 |
640 |
| IMP: N) Reduce dependence on part-time
instructional faculty |
3.74 |
1.26 |
608 |
|
|
|
|
| (Choose three goals that you believe
should be this institution's top priorities) First priority goal: |
Count |
Percent |
|
| A) Increase the enrollment of new
students |
16 |
3% |
|
| B) Retain more of its current students to
graduation |
103 |
19% |
|
| C) Increase the graduation rate |
63 |
12% |
|
| D) Improve the academic ability of
entering student classes |
40 |
7% |
|
| E) Improve the quality of graduate
education |
6 |
1% |
|
| F) Recruit students from new geographic
markets |
4 |
1% |
|
| G) Increase the diversity of the student
body |
26 |
5% |
|
| H) Develop new academic programs |
6 |
1% |
|
| I) Improve the quality of existing
academic programs |
58 |
11% |
|
| J) Improve the quality of social and
recreational programs |
5 |
1% |
|
| K) Improve the appearance of campus
buildings and grounds |
9 |
2% |
|
| L) Improve security measures to ensure
campus-wide safety |
18 |
3% |
|
| M) Improve employee morale |
88 |
16% |
|
| N) Reduce dependence on part-time
instructional faculty |
18 |
3% |
|
| Other |
75 |
14% |
|
| All responses |
535 |
100% |
|
|
|
|
|
| (Choose three goals that you believe
should be this institution's top priorities) Second priority goal: |
Count |
Percent |
|
| A) Increase the enrollment of new
students |
8 |
2% |
|
| B) Retain more of its current students to
graduation |
80 |
15% |
|
| C) Increase the graduation rate |
75 |
14% |
|
| D) Improve the academic ability of
entering student classes |
43 |
8% |
|
| E) Improve the quality of graduate
education |
16 |
3% |
|
| F) Recruit students from new geographic
markets |
5 |
1% |
|
| G) Increase the diversity of the student
body |
28 |
5% |
|
| H) Develop new academic programs |
18 |
3% |
|
| I) Improve the quality of existing
academic programs |
61 |
12% |
|
| J) Improve the quality of social and
recreational programs |
13 |
2% |
|
| K) Improve the appearance of campus
buildings and grounds |
21 |
4% |
|
| L) Improve security measures to ensure
campus-wide safety |
27 |
5% |
|
| M) Improve employee morale |
49 |
9% |
|
| N) Reduce dependence on part-time
instructional faculty |
19 |
4% |
|
| Other |
67 |
13% |
|
| All responses |
530 |
100% |
|
|
|
|
|
| (Choose three goals that you believe
should be this institution's top priorities) Third priority goal: |
Count |
Percent |
|
| A) Increase the enrollment of new
students |
14 |
3% |
|
| B) Retain more of its current students to
graduation |
46 |
9% |
|
| C) Increase the graduation rate |
51 |
10% |
|
| D) Improve the academic ability of
entering student classes |
27 |
5% |
|
| E) Improve the quality of graduate
education |
12 |
2% |
|
| F) Recruit students from new geographic
markets |
4 |
1% |
|
| G) Increase the diversity of the student
body |
22 |
4% |
|
| H) Develop new academic programs |
22 |
4% |
|
| I) Improve the quality of existing
academic programs |
61 |
12% |
|
| J) Improve the quality of social and
recreational programs |
21 |
4% |
|
| K) Improve the appearance of campus
buildings and grounds |
36 |
7% |
|
| L) Improve security measures to ensure
campus-wide safety |
20 |
4% |
|
| M) Improve employee morale |
71 |
14% |
|
| N) Reduce dependence on part-time
instructional faculty |
34 |
7% |
|
| Other |
76 |
15% |
|
| All responses |
517 |
100% |
|
|
|
|
|
| RATE: INVOLVEMENT (1 = "Not enough
involvement" / 3 = "Just the right involvement" / 5 =
"Too much involvement") |
Mean |
Standard Deviation |
Valid Respondents |
| How involved are: Senior administrators
(VP, Provost level or above) |
3.94 |
0.95 |
543 |
| How involved are: Students |
2.08 |
0.88 |
546 |
| How involved are: Alumni |
2.46 |
0.99 |
492 |
| How involved are: Trustees |
3.47 |
1.06 |
491 |
| How involved are: Instructional faculty |
2.37 |
1.06 |
558 |
| How involved are: Administrative faculty |
3.20 |
1.15 |
547 |
| How involved are: Classified staff |
2.42 |
1.01 |
511 |
| How involved are: Academic deans |
3.18 |
0.87 |
528 |
| How involved are: Academic department
chairs |
2.62 |
0.93 |
523 |
| How involved are: Program or unit
directors |
2.58 |
0.89 |
481 |
| How involved are: The University Senate |
2.78 |
1.07 |
511 |
|
|
|
|
| RATE: IMPORTANCE (1 = "Not important
at all / 5 = "Very important") |
Mean |
Standard Deviation |
Valid Respondents |
| IMP: It is easy for me to get information
at this institution |
4.35 |
0.70 |
578 |
| IMP: I learn about important campus
events in a timely manner |
4.04 |
0.74 |
584 |
| IMP: I am empowered to resolve problems
quickly |
4.28 |
0.68 |
560 |
| IMP: I am comfortable answering student
questions about institutional policies and procedures |
4.06 |
0.83 |
548 |
| IMP: I have the information I need to do
my job well |
4.56 |
0.57 |
579 |
| IMP: My job responsibilities are
communicated clearly to me |
4.48 |
0.62 |
578 |
| IMP: My supervisor pays attention to what
I have to say |
4.50 |
0.64 |
565 |
| IMP: My supervisor helps me improve my
job performance |
4.30 |
0.80 |
550 |
| IMP: My department or work unit has
written, up-to-date objectives |
4.04 |
0.83 |
541 |
| IMP: My department meets as a team to
plan and coordinate work |
4.23 |
0.77 |
556 |
| IMP: My department has the budget needed
to do its job well |
4.51 |
0.60 |
552 |
| IMP: My department has the staff needed
to do its job well |
4.53 |
0.61 |
568 |
| IMP: I am paid fairly for the work I do |
4.48 |
0.65 |
588 |
| IMP: The employee benefits available to
me are valuable |
4.62 |
0.60 |
578 |
| IMP: I have adequate opportunities for
advancement |
4.22 |
0.84 |
563 |
| IMP: I have adequate opportunities for
training to improve my skills |
4.26 |
0.77 |
559 |
| IMP: I have adequate opportunities for
professional development |
4.28 |
0.74 |
561 |
| IMP: The type of work I do on most days
is personally rewarding |
4.56 |
0.63 |
583 |
| IMP: The work I do is appreciated by my
supervisor |
4.31 |
0.80 |
566 |
| IMP: The work I do is valuable to the
institution |
4.51 |
0.61 |
584 |
| IMP: I am proud to work at this
institution |
4.43 |
0.72 |
589 |
| IMP: My evaluations provide fair and
timely feedback to me so I may improve my work performance |
4.30 |
0.77 |
542 |
| IMP: Academic integrity and professional
ethics are important to my department |
4.59 |
0.66 |
563 |
| IMP: I feel safe on campus |
4.47 |
0.75 |
585 |
|
|
|
|
| RATE: SATISFACTION (1 = "Not
satisfied at all / 5 = "Very satisfied") |
Mean |
Standard Deviation |
Valid Respondents |
| SAT: It is easy for me to get information
at this institution |
3.10 |
1.09 |
579 |
| SAT: I learn about important campus
events in a timely manner |
3.35 |
0.99 |
586 |
| SAT: I am empowered to resolve problems
quickly |
3.07 |
1.10 |
559 |
| SAT: I am comfortable answering student
questions about institutional policies and procedures |
3.31 |
1.05 |
546 |
| SAT: I have the information I need to do
my job well |
3.55 |
1.02 |
580 |
| SAT: My job responsibilities are
communicated clearly to me |
3.60 |
1.08 |
578 |
| SAT: My supervisor pays attention to what
I have to say |
3.87 |
1.23 |
567 |
| SAT: My supervisor helps me improve my
job performance |
3.59 |
1.26 |
550 |
| SAT: My department or work unit has
written, up-to-date objectives |
3.38 |
1.15 |
535 |
| SAT: My department meets as a team to
plan and coordinate work |
3.64 |
1.16 |
551 |
| SAT: My department has the budget needed
to do its job well |
2.67 |
1.21 |
549 |
| SAT: My department has the staff needed
to do its job well |
2.81 |
1.27 |
567 |
| SAT: I am paid fairly for the work
I do |
3.21 |
1.24 |
591 |
| SAT: The employee benefits available to
me are valuable |
4.03 |
0.96 |
575 |
| SAT: I have adequate opportunities for
advancement |
2.85 |
1.23 |
560 |
| SAT: I have adequate opportunities for
training to improve my skills |
3.43 |
1.13 |
557 |
| SAT: I have adequate opportunities for
professional development |
3.30 |
1.14 |
559 |
| SAT: The type of work I do on most days
is personally rewarding |
3.99 |
1.05 |
582 |
| SAT: The work I do is appreciated by my
supervisor |
3.85 |
1.19 |
567 |
| SAT: The work I do is valuable to the
institution |
3.71 |
1.11 |
584 |
| SAT: I am proud to work at this
institution |
3.64 |
1.18 |
591 |
| SAT: My evaluations provide fair and
timely feedback to me so I may improve my work performance |
3.46 |
1.24 |
539 |
| SAT: Academic integrity and professional
ethics are important to my department |
4.01 |
1.04 |
564 |
| SAT: I feel safe on campus |
3.94 |
0.92 |
591 |
|
|
|
|
| SAT: Rate your overall satisfaction with
your employment here so far: |
3.63 |
0.95 |
626 |
|
|
|
|
| DEMOGRAPHICS |
|
|
|
|
|
|
|
| How long have you worked at this
institution? |
Count |
Percent |
|
| Less than 1 year |
43 |
7% |
|
| 1 to 5 years |
154 |
25% |
|
| 6 to 10 years |
131 |
21% |
|
| 11 to 20 years |
172 |
28% |
|
| More than 20 years |
124 |
20% |
|
| All responses |
624 |
100% |
|
|
|
|
|
| Is your position: |
Count |
Percent |
|
| Part-time AAUP instructional faculty |
61 |
10% |
|
| Full-time AAUP instructional faculty |
240 |
39% |
|
| SUOAF-AFSCME administrative faculty |
140 |
23% |
|
| Management/confidential staff |
29 |
5% |
|
| Classified staff |
89 |
14% |
|
| University Assistant or other part-time
staff |
32 |
5% |
|
| Other |
26 |
4% |
|
| All responses |
617 |
100% |
|
|
|
|
|
| Which of the following best describes
you: |
Count |
Percent |
|
| Black/African American |
29 |
5% |
|
| Asian/Pacific Islander |
18 |
3% |
|
| White |
492 |
84% |
|
| Hispanic/Latino |
39 |
7% |
|
| Native American/Alaskan Native |
5.00 |
1% |
|
| All responses |
583 |
100% |
|
|
|
|
|
| Your gender is: |
Count |
Percent |
|
| Male |
257 |
43% |
|
| Female |
342 |
57% |
|
| All responses |
599 |
100% |
|
