Institute of Tourism & Hospitality Research

Director: Howook "Sean" Chang, DBA
DBA: Hospitality Administration (2006), Sejong University
• Hospitality Entrepreneurship
• Corporate Social Responsiblity
• Service Enhancement Tactics

THE TEAM

Richard Benfield
Ph.D: Geography (1998), University of Oklahoma.
• Tourism marketing
• Tourism development
• Cultural-Historic tourism.

Khoon Koh
Ph.D: Tourism Development (1995), Texas A&M University.
• Tourism Entrepreneurship
• Destination marketing
• Service quality

Henry Greene
Ph.D: Marketing (2005), University of Massachusetts.
• Direct marketing
• Data base marketing
• Marketing analytics

Joseph Bonnici
Ph.D: Marketing (1992), University of Georgia.
J.D (2000), Roger Williams University.
• Consumer behavior
• International marketing
• Tourism-Hospitality laws

Olga Petkova
Ph.D: MIS (1999), University of Pretoria.
• Data management
• Web development
• IT training

Joo-Eng Lee-Partridge
Ph.D: MIS (1992), University of Minnesota.
• E-business
• Knowledge management
• Quantitative business analysis

Joseph Farhat
Ph.D: Finance (2003), University of New Orleans.
• Corporate finance & investments
• Financial economics
• Quantitative analysis

Larry Grasso
Ph.D: Accounting (1989), Boston University.
• Lean accounting
• Balanced scorecard
• Budgeting processes

Drew Harris
Ph.D: Management (1995), New York University.
• Entrepreneurship
• Strategic planning
• Quality control

Gene Baten (doctorb2us@yahoo.com)
Ph.D: Planning & Administration (1992), Harvard University.
• Strategic planning
• Leadership & innovation
• Non-profit management

Dan Miller
Ph.D: Management (1992), University of Texas.
• Organizational design
• Strategic management
• International management

Donna Sims
J.D (1992), South Texas College of Law.
• Legal structure review
• Liability review
• Employment contracts.