Frequently Asked Questions

How and when do I find out who my roommate will be?

• Roommate information will be mailed in August two weeks prior to the beginning of the fall semester. Due to time constraints spring semester roommate information is not mailed home.

How does telephone service work?

• Each room has a phone line already installed and active, all you have to do is bring your own phone and plug it into the phone jack in your room. There are no additional charges for local calls, and long distance calls can be placed using a personal or pre-paid calling card. All students will receive the phone number for their room upon checking in to the residence halls.

**NOTE to Families: For security purposes the Residence Life Department cannot give out any personal student information including room number and phone number. Please be sure to get this information from your student before leaving on move-in day.

How do I get cable TV in my room?

• Basic cable, along with HBO, is provided in all student rooms and is included in your housing fee. Televisions and cable cords are not provided, so please bring your own.

How do I get Internet access in my room?

• Internet access is available through a residential computing network called ResNet. In order to qualify for the ResNet service, you must be an on-campus student with his/her own computer.  To view computer requirements please visit the following links:
  • For information about PC requirements click here
  • For information about Apple requirements click here

Can I use Duct Tape to hang items like posters and pictures on my walls?

• No. Due to its strong adhesive quality, Duct Tape is not permitted in the residence halls.

What does each room include?

• Each university residence hall room has 2 beds, 2 desks, 2 desk chairs, 1 dresser and either closets or wardrobes.

Is there is a chance I may be assigned a triple room?

• In the fall semester we use several rooms on campus approved by the Fire Marshall as triple rooms to accommodate the demand for housing.  These rooms are in Barrows Hall and should not be confused with the natural triples (rooms that always house three students)

Can I bring any extra furniture?

• Due to fire and safety regulations students must use the university furniture provided in the student rooms. One extra piece of furniture (i.e. a small couch or a chair) is allowed in some of the residence halls with larger rooms. All funiture extra must be removed during move out in May.  Please refer to the Residence Life Living Guide for specific halls.

How long are the mattresses?

• All rooms are provided with mattresses (extra long twin size-except those in Carroll Hall, Barrows Hall, and Seth North Hall which provide extra long twin or regular size mattresses in selected rooms).

 What are the dimensions for each residence hall room?

 Can I paint my room?

• Our Physical Plant Department does all painting. If you feel that your room needs painting let your Hall Director know. They will evaluate it and if they find that it does need to be painted, they will notify our Physical Plant Department so that your room can be placed on a schedule.

Can I move in early?

• Due to staffing constraints Residence Life cannot accommodate early arrivals.

Can I stay in the residence halls during breaks?

• Our primary focus is in making housing available during our 16-week semesters, and the billing you receive reflects this timeframe. During break periods we make housing available in one designated residence hall.
  If you need housing during the summer or winter break, we may be able to accommodate you by placing you in the "break building" and charging you according to the length of your stay.

Do I have to sign-up for a meal plan?

•  The meal plan is required for all residence hall students. You may, however change the plan you are on if it does not suit your needs. Several meal plans are available to residence hall students. If you wish to change your meal plan contact the Residence Life office at (860) 832-1660. Meals plans cannot be changed after the first day of classes.

How do I change buildings?

• Requests to transfer from one building to another can be requested at a designated date prior to the semester you wish to transfer. Residence Life will establish these dates and notify students accordingly.  Please be aware that if you switch building between the fall and spring semester you will need to bring all of your belongings home with you in December. 

What do I do if I lose my keys?

• If your keys are lost or stolen you must first file a report with the University Police, then report it to your Resident Director. For safety reasons locks will be changed for all rooms with lost/stolen keys. The student will be billed for the cost of the lock change and new keys.

What do I do if I lose my ID Card?

• If your ID card is lost or stolen report it immediately to the University Card Office. The card office can put a hold on your card preventing anyone from using to get into your residence hall as well as using any Blue Chip money on your card.

How can I apply to be a R.A.?

• Applications for the Resident Assistant position are available in October for the spring semester positions, and February for the fall semester. Check with the Residence Life Office for exact dates during these months.

Are there sprinkler systems in the buildings?

• Yes. All Residence Halls have sprinkler systems installed.

Is there a Housing Cancellation Fee?

• Yes. Upon withdrawal from a residence hall 1 to 14 days prior to and including the first day of University-wide classes, a 20% housing cancellation fee based upon the housing fee after deducting the housing deposit will be assessed. Upon withdrawal from a residence hall, 15 to 28 days prior to and including the first day of university-wide classes as defined by the published university calendar, a 10% housing cancellation fee based upon the housing fee after deducting the housing deposit will be assessed.