*For information on setting up your BlueNet ID, please go to https://accounts.ccsu.edu
Q: If I already have sickness/health insurance, do I just ignore that charge?
A: No, The student must complete the Sickness Insurance Waiver online at CentralPipeline prior to the start of the term. If waived in the Fall term, waiver will carry over to the following Spring term. A new waiver must be submitted for each academic year.
Q: How do I waive the sickness insurance?
A: To waive the Full-time student sickness insurance charge:
- Login to CentralPipeline for Students using student BlueNet ID and Password*.
- Click on the "Student" tab, then click on the "Sickness Insurance Waiver" link on the left under "WebCentral-Banner Web for Students".
- Complete the online form with your current health insurance information and click "Submit".
- "INFORMATION HAS BEEN SAVED" will appear in red above the form. If the 'SAVED' message does not appear, the waiver has NOT been validated; please review your entries.
- PLEASE PRINT A COPY OF THE FORM, INCLUDING THE "INFORMATION HAS BEEN SAVED" MESSAGE, AND SAVE FOR YOUR RECORDS
- Waiver should be applied to your account within 24 hours.
- After submitting waiver, please be sure to pay remaining charges.
*For information on setting up your BlueNet ID, please go to https://accounts.ccsu.edu
Q: I'm a Veteran and don't have an insurance card. How do I waive my sickness insurance charge?
A: Follow instructions above for waiving sickness insurance charge. Type the letters "SSN" for group number and policy number. Call or visit the Bursar's Office 860.832.2010 if you require further assistance.
Q: If I am part time student, can I enroll in the sickness insurance?
A: As a part time student if you wish to enroll and pay for sickness insurance you would go directly through Aetna. Call 1.800.536.9100 or visit their website for more information www.aetnastudenthealth.com.
Q: If I am expecting a scholarship or alternative loan, how can I obtain credit for it against my bill?
A: Students who expect to receive private scholarships and wish to have credit applied to their bill need to present notification of the scholarship award to the Financial Aid Office. Students in need of an ALTERNATIVE LOAN must contact the Financial Aid Office for application procedures. Once processing is COMPLETE, credit will be entered against their charges.
Q: If I am expecting financial aid, why does it say "pending credit" on my bill?
A: Completed financial aid should appear against the student’s account as a pending credit on the Account Status page.
If you are expecting financial aid which is not appearing, please visit http://www.ccsu.edu/finaid/aid_acceptance.htm or contact the Financial Aid Office at 860.832.2200.
If you have anticipated financial aid which will not be received by the due date, the student is still responsible for the balance at that time.
Q: How does one get a Blue Chip ID card?
A: Your Blue Chip card is your student picture I.D. and is obtained at the Card Office in the Student Center. Everyone has a Blue Chip account and can open it by depositing funds.
Q: How do I add money to my Blue Chip card?
A: Money can be added to this account by including desired amount with your required tuition payment, and completing the Payment Option section of your Billing Statement. Money can be also added to this account at anytime during the term, through the Card Office, Bursar's Office, at the Blue Chip machines on campus, or online at our secure web site, CentralPipeline for Students.
Q: When are the bills sent?
A: Registered students are billed in June with payment due July 15th for the Fall term, and in November with payment due December 15th for the Spring term. Incoming and continuing students registering after these dates will be billed once course registration has been performed. All charges are due upon registration for Summer and Winter terms.
Q: Are paper bills mailed out?
A: No, an eBill Statement can be viewed online via Central Pipeline for Students.
Instructions for viewing your bill via the Web:
- Navigate to the CCSU home page at www.ccsu.edu. Point to CentralPipeline, then click on CentralPipeline for Students (or click on Current Students).
- From the CentralPipeline home page, click on the WebCentral-Banner Web link and log in with your BlueNet account username and password.
- From the Home tab, click on the eBill/Make Payment link.
- From the menu on the left, click on eBill / ePayments.
- Click on View Accounts for most current information.
- To view a printable copy of your bill, click on Current Statement, then the Printable Statement link to open the bill in the PDF viewer.
- You will also have the option of setting up one or more authorized payers within the eBill system who will also receive email notification of the bills.
Q: How do I change my meal plan?
A: Call or visit the Residence Life Office (860.832.1660) to request the meal plan change prior to the start of the term. No changes will be made after the first day of classes.
Q: How do I cancel my housing?
A: The Residence Hall Cancellation Form can be found HERE
Contact the Residence Life Office for specific cancelation deadlines. Return completed forms to the Residence Life Office located in Barrows Hall RM 120, or fax them to 860.832.1659.
Q: What happens to excess financial aid?
A: Excess financial aid (money exceeding all student charges) is distributed in check form directly to the student. Checks must be mailed and cannot be picked up. Students may also arrange to have their excess financial aid distributed electronically to their savings or checking account by signing up for Direct Deposit (see form). Students who have a Achieve Financial account may arrange to have both Direct Deposit and access to those funds utilizing the CCSU ID as an ATM card.
Q: Can I pick up my refund check on campus?
A: No. For Internal Control purposes, the university does not allow checks to be picked up for any reason. We highly recommend that you sign up for Direct Deposit (Direct Deposit form), thereby eliminating the need to wait for your check to arrive through the mail. If you prefer to have a paper check, it is important to have your most recent address on file at the Registrar's Office (Change of Address form).
Q: Can I use some of my excess financial aid to buy books?
A: Up to a maximum of $600 in certain excess financial aid may be transferred by students to their Blue Chip cards for the purpose of purchasing books at the on-campus CCSU Bookstore beginning ten days prior to the first day of classes. This is done by completing a form in the Bursar's Office. Please see form.
Q: If my employer or another third party will be paying my charges directly to the University, how can I obtain credit against my bill?
A: If the student’s charges are going to be paid by a third party such as an employer or another state agency it is the student’s responsibility to provide the Bursar’s Office with a letter of authorization from the third party payer prior to the due date of the charges to avoid holds, late fees and/or classes being dropped. Once we have received a valid authorization letter from the third party payer stating that payment will be made directly to the university, the dates of service they will be paying and what charges they are covering, the Bursar’s Office will defer your account for the authorized amount and bill the third party. This is a courtesy billing and the charges remain the responsibility of the student in the event that the third party does not submit payment.
Q: Why is Visa no longer accepted as a method of payment?
A: Visa regulations do not allow a convenience fee charge unless the fee is also charged for every payment method (check, cash). Due to these restrictions CCSU will not be able to accept Visa credit card as a method of payment. There are several other options to pay a bill which include:
1. ELECTRONIC CHECK – Online payment by eCheck/ACH uses funds directly from a checking or savings account. Payments by eCheck are secure, instantly applied to the account and are processed on CCSU’s behalf through the QuickPAY eBill/ePayment system without assessment of any fees.
2. IN-PERSON - Payment in-person by cash, check or money order can be presented at the Bursar’s Office during regular business hours. The office is open Monday through Friday 8:00 a.m. to 5:00 p.m. While credit card payments will not be accepted for in-person payments, computer kiosks are located in the Bursar’s Office where credit card payments can be made. The non-refundable convenience fee will apply.
3. BY MAIL - Check and money order payments can be mailed to the following address:
Central Connecticut State University
PO Box 4010
New Britain, CT 06050-4010
Q: How do I sign up for the CENTRAL Payment Plan?
A: Complete and sign CPP enrollment form and send with initial payment plus $35 Enrollment Fee. Payment can also be made online and form noted as such
More information is available on our CENTRAL Payment Plan page.
Q: How do I set up an Authorized Payer in QuickPAY?
A: Within QuikPAY, the student has the option to set up an Authorized Payer who will also have access to the eBill and receive notification when a statement is posted. This can be accomplished as follows:
Student logs onto CentralPipeline for Students using BlueNet ID and password, then
click on Student tab >
EBill / Make QuikPAY Payment (from menu on left) >
eBill / ePayment link (from menu on left) >
Authorize Payer (from menu on left) >
Click on "Add New" button on the right >
Complete form by creating Login Name and Password, click "Add" button
Supply the created Login and password to your Authorized Payer.
Once a student authorizes your access, the Authorized Payer will be able to access the eBill as follows:
From the Bursar's website at http://www.bursar.ccsu.edu >
Select the "Deposits / Payments" link in red >
Select "Authorized Payer" >
Login to QuikPay using Login Name and Password supplied by the student >
Select the "View Account" option on the left >
Select Current Statement option under "View Account" on left >
Click on "PDF" icon on the right hand side for the printable version of the Current Statement.