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Quick Reference

 
Feature Access Codes:
Feature
To Activate
To Cancel
Abbreviated Dialing* 0# 7
Automatic Callback* 5# 5
Call Forwarding*2 + Extension# 2
Data Privacy
135 
Hold# 1 
Redial* 9 
Send All Calls* 3 
# 3

 

Voice Mail Quick Reference Guide:
  • All procedures start after logging in and hearing "Main Menu"
  • When you see a dash between the instructions below, wait until you hear Octel begin to speak again before entering the number

Feature
Dial String
Skip Greeting#
Send a Message2
Hear New Message1 - 1
Hear Old Message1 - 2
Change Greeting4 - 3 - 1
Extended Absence4 - 3 - 2
Change Password4 - 2 - 1 - 1
Group List4 - 2 - 2

Need Technical Support?

 

Contact the IT Help Desk

Monday - Thursday 7:30am - 8pm
Friday 7:30am - 5pm
860-832-1720
techsupport@ccsu.edu
  
Walk-in Technology Support
Click here for support information.

 

Report Abuse: To report any kind of improper usage of our systems or any campus technology, please click here to send us a notification.

 

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