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Required THS Foundation, Core, and Elective Track Courses
KEY:
I = Introduce
R = Reinforce
E = Emphasize
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Team Building – Work with a group of people committed to a common purpose and approach for which they hold themselves accountable and, as a result, improve their collective performance
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Unique Characteristics of Service – Comprehend, synthesize, and evaluate elements of professional service management
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Guest Encounter Skills – Demonstrate the skills and behaviors required during customer involvement to analyze, judge, and act in ways that contribute to customer satisfaction
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Technology – Retrieve, create, organize, analyze, and communicate information using technology and apply relevant technologies in ways that enhance organizational performance
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Critical Thinking – Use purposeful and reflective judgment to formulate rational solutions to organizational problems and to make cogent business decisions
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Ethics – Apply the general business tenets of right, good and fair to organizational transactions, activities, and pursuits
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Leadership – Demonstrate the knowledge of fundamental principles of leadership and model the behavior of effective leaders
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