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 Contact Information:
 
(860) 832-2081
 idtrc@ccsu.edu
 www.ccsu.edu/idtrc

 Location:
 
Willard Room 004

 Hours:
 
Mon - Thurs: 8a - 5p
 Friday: 8a -4p 
 


Blackboard Learn Supported Browser Information

 

Supported Browsers for Blackboard Learn 9.1 SP 11 are:

 Blackboard™ Learn Release 9.1 SP 11 is tested with a variety of technologies.

Certified: fully tested and supported. 
Compatible: partially tested but should function properly. 
Provisional: future technologies considered supported by Blackboard Support.
Unsupported: either impossible or not tested. 

 Microsoft Windows Operating System

 

Internet  Explorer 10

Internet Explorer 9Internet Explorer 8 

Firefox 

(Final Release Channel)

Chrome (Stable Channel)2, 4
Windows XP (32-bit)
Unsupported by Microsoft Unsupported by Microsoft Compatible Compatible Compatible

Windows Vista (32-bit)
Unsupported by Microsoft Certified
Compatible Certified Compatible

Windows Vista (64-bit)
Unsupported by Microsoft Compatible
Compatible Compatible Compatible

Windows 7
(32-bit)

Provisional Certified
Compatible Certified
Certified
Windows 7
(64-bit)
Provisional Certfied Compatible Certified Certified

Windows 8
(32-bit)  

 Compatible Unsupported by Microsoft Unsupported by Microsoft  Certified  Certified
Windows 8
(64-bit)  
 Certified Unsupported by Microsoft Unsupported by Microsoft  Certified  Certified

 

Apple Mac Operating System

 Safari 6.0.1Safari 5.1 
Safari  5.0
Safari 4.0 

Firefox3

(Final Release Channel)1

Chrome (Stable Channel)2

 

Mac OSX 10.6 

Unsupported 

by Apple

Certified Certified Compatible Certified Certified2
Mac OSX 10.7  

Certified

(10.7.5)

Certified

Unsupported 

by Apple

Unsupported 

by Apple

Certified Certified2
Mac OSX 10.8 

Certified

(10.8.2)

Certified

Unsupported 

by Apple

Unsupported 

by Apple

Certified Certified2

 

1The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every six weeks. More information is available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/.

2The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases.More information is available at www.chromium.org.

3Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.

4 IMPORTANT!  Chrome users who have updated Java on their system to Java 7 will no longer be able to access Java applets – this will result in the loss of some Learn capabilities such as the Math Editor due to the incompatibilities between Chrome and Java 7. At the time of release of SP10/11 Chrome was tested for the ability to render Learn pages pertinent to the core functionality of Learn and as such Chrome was certified. Note that the Math Editor provided in 9.1 SP12 is delivered via JavaScript and is not impacted by the Java 7/Chrome incompatibility.

 

Technologies Not Supported

The following technologies are not supported in SP 11:

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
  • Safari 2.0, 3.x and any version on Windows
  • Windows XP 64-bit
  • Mac OSX 10.3, 10.4, 10.5
  • Java 5, although it may continue to work

 

JRE Support

JRE (Java Runtime Environment) is not required for users to access and interact with the Learn platform with the exception of the following features and tools:

  • Learn collaboration tools virtual classroom and chat
  • Multiple-file uploads
  • Math equation editor
  • Default text editor shipped with Learn 9.1 SP9 and earlier

Blackboard has tested and supports these features with version 7 JRE. JRE 6 may work, but could result in unexpected behavior. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html. Windows system administrators who want to provide auto-download for users can find the.cab file link for the appropriate JRE at http://www.oracle.com/technetwork/java/javase/autodownload-140472.html.


For information on security and JRE, see this Blackboard Security Advisory.

Staff

 

David G. Oyanadel
IDTRC Supervisor
Oyanadeld@ccsu.edu


Jennifer Nicoletti
Instructional Media Coordinator
caputojen@ccsu.edu


Tom Sullivan
Instructional Technologist
tom.sullivan@ccsu.edu

Nick Carpio
Instructional Technologist
CarpioN@ccsu.edu


Shayne Brown
Student Assistant
st_brownshp@ccsu.edu


Erin Lynch

Student Assistant
st_el7770@ccsu.edu

 

Amy S. Kullgren
Director of Client Support Services
amy.kullgren@ccsu.edu

 


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