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                Grievance Procedures

For students with documented disabilities, the University is required to provide reasonable, appropriate and effective accommodations as long as they do not change the essential academic requirements of a course or major.  The ADA requires that accommodations be developed in a give-and-take process between the institution and students with disabilities.  For more information, see the section on Reasonable Accommodations.

Students who believe they have not received the appropriate services or accommodations are encouraged to follow the procedures listed below:

Meet with an Office of Student Disability Services staff member to discuss the concerns.

Upon written notification, the Office of Student Disability Services staff will initiate and complete a review process as expeditiously as possible.
The Office of Student Disability Services staff may request that a University staff member provide the approved accommodation until the concerns are resolved.
If the student’s concern is about the Office of Student Disability Services or the Director of Student Disability Services, contact the Coordinator of Special Student Services, Copernicus 241, or call (860) 832-1957.  Grievances involving the Office of Student Disability Services or its Director should be filed within ten working days of the event or action-giving rise to the concern.
If you are unsatisfied with the Office of Student Disability Services decision, or if you believe you have been discriminated against on the basis of your disability, file a formal grievance with the ADA/504 Compliance Officer located in Davidson Hall, Room 102, or by calling: (860) 832-1653.
In addition to the procedures listed above, students can file a formal complaint at the following state and federal agencies:
Offices of the Connecticut Commission on Human Rights and Opportunities:

1229 Albany Avenue, Hartford CT 06112       

(860) 566-7710

100 Broadway , Norwich CT

(860) 886-5703

55 W. Main Street, Suite 210, Waterbury, CT 06702 

(203) 805-6530

1057 Broad Street, Bridgeport, CT 06604

(203) 579-6246

United States Department of Education, Office for Civil Rights
33 Arch Street, Ninth Floor, Boston, MA 02110

(617) 289-0111

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