Information Technology Department

Menu

IT Announcement - 5/18/2018

 

 

Sunday Maintenance Reminder

Every Sunday from 12:00 A.M. to 12:00 P.M. all systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.

 

Weekly Maintenance – Reminder

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts. 

 

Network Maintenance in Copernicus Hall

Monday May 21 through Thursday May 24, 5am – 6am Each Day

Network maintenance will be performed in Copernicus Hall daily from Monday, May 21 through Thursday, May 24. Each day, one floor will experience an outage between 5am and 6am while maintenance is performed:

 

  • Monday, May 21 – 1st floor/lower level
  • Tuesday, May 22 – 2nd  floor
  • Wednesday, May 23 – 3rd  floor
  • Thursday, May 24 – 4th and 5th floor

 

Network connectivity will be interrupted during this outage.  It may be necessary to reboot or restart all computers and network printers after the outage.

 

Banner Maintenance Wednesday May 23 Overnight

There will be an update to the Banner system starting at 10pm on Wednesday, May 23.  Systems that will be unavailable include WebCentral-Banner Web Services, Internet Native Banner (INB), as well as all third party applications and reporting tools that access the Banner production database.

 

IT Service Request System

Requests for new services such as a loaner laptop, a new netshare for coursework, a computer upgrade or computer reimage can be requested any time, online, no need to call the Help Desk! 

From the IT homepage http://www.ccsu.edu/it choose “Access and Request Forms.”  Or to see a complete list of services that can be requested online, visit http://hsm.ccsu.edu and login with your Bluenet credentials (you may need to prefix your username with ccsu_comp_srv\).

 

Removal of Java

A notice was sent out earlier this week regarding the removal of Java on most campus computers.  A few exceptions have been noted and are being addressed separately.  If Java is required for software or a website you use, you may reinstall it via Software Center (Windows) or Self-Service (Mac).  If you need any assistance, please call the IT Help Desk. 

 

Ready for Windows 10? 

We hope so! The new image we are installing has a much faster login process and is faster overall. It includes Office 2016 as well as enhanced security features like an encrypted hard drive and mapped network drives for laptops.  To request a reimage to Windows 10, please complete the Windows Reimage Service Request form.

 

Security Newsletter

Brought to you by SANS, the most recent newsletter talks about a new law called GDPR (General Data Protection Regulation).

 

 

©