Information Technology Department


IT Announcement - 5/16/2017


Sunday Maintenance Reminder

Every Sunday from 12:00 A.M. to 12:00 P.M. all systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.


Weekly Maintenance – Reminder

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts. 


SANS OUCH!-Security Newsletter

This month’s newsletter is about securing today’s online kids 


IT Service Request System Maintenance – Thursday, May 18

We will be performing system on the IT Service Request System (accessed by going to from 2pm – 6pm on Thursday, May 18. During this time, you will be unable to submit IT Service Request forms (such as those for IT Funded Computers, Loaner Laptops, Netshares, etc). We ask that you hold your requests until the system is back up, however if you have an immediate need for a service that you would normally submit via a Service Request form you may call the IT Help Desk and we will direct your request to the appropriate IT group.


Blackboard, Office and OtherTraining Opportunities

We have several workshops scheduled in our training calendar.  Please register today and bring a colleague! 

Or, if you would like to schedule a one-on-one workshop for Blackboard Learn, Office 2013 or Office 365, please submit an IDTRC One-on-One Training Request form.  


Cylance Anti-Virus

The IT Department is implementing a new anti-virus system called Cylance to replace McAfee. When we are ready to implement Cylance in your department, you will receive a separate email with more details and information. If you are interested in how Cylance works, here is a video that shows McAfee and Cylance running side-by-side.  To read more about Cylance, visit


Windows 10 Information

The Information Technology Department has begun upgrading classroom computers to Windows 10! 

If you still have applications that need to be installed in the classroom for the fall, please fill out the Software Installation Request for Classrooms/Labs form.  Minimum lead time is three weeks so please get any requests in soon.

Also, we will begin upgrading faculty/staff computers to Windows 10 later this month.  If you’d like to be an early adopter, please respond back to this message.