Information Technology Department


IT Announcement - 8/5/2016


Sunday Maintenance Reminder

Every Sunday from 12am until 12pm all Systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.


Weekly Maintenance – Reminder

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts. 


OUCH!  - Monthly Security Awareness Newsletter

Courtesy of, 

Click here to view this month’s newsletter. This edition has a good article on CEO Fraud.


Classroom Software Installation Requests

Requests for software installation in a classroom or lab are required to be submitted at least three weeks in advance. This timeframe gives IT a chance to thoroughly evaluate the software in order to assure it will work well in our environment. To request software installation in a classroom or lab, please complete the Software Installation Request for Classrooms & Labs form. You may be need to preface your Bluenet username with ccsu_comp_srv\.


Classroom Technology Updates

Technology in many classrooms around campus  are being upgraded this summer, mostly in Davidson, Welte, Kaiser and Maria Sanford halls. Upgrades include the new Crestron control systems with a touch panel controller, a new 16:9 computer monitor, HDMI input for portable devices, digital document cameras and wooden teaching lecterns.  In the new lecterns, the document camera is located in the pull out drawer and instructions are located on the lectern. 

Faculty especially those teaching in Davidson, Kaiser and Welte are invited to attend and learn about the new instructor workstations.  Faculty may attend any session and at any location.  There is no need to register.  We will be offering additional training opportunities closer to the start of the semester as additional rooms are ready for use.


LD 213 – Tuesday, August 9 @ 11:00-12:00

LD 213 – Wednesday, August 10 @ 2:00-3:00

HK 131 – Wednesday, August 10 @ 11:00-12:00

HK 131 – Thursday, August 11 @ 12:00-1:00


Training Opportunities

If you would like to schedule a one-on-one workshop over the summer for Blackboard Learn, Office 2013 or Office 365, please contact the Instructional Design and Technology Resource Center at


New to Office 365 or Microsoft Office 2013?  Please visit our Office 365 support page.


New Phone System

The cutover to the new phone system is well under way.  Visit our VOIP information page for more information and updates.


Please register for a training class using the training registration calendar. All training sessions are open to the entire campus.  Sessions are 75 minutes long. We will schedule additional training sessions through mid-September.  Please note: If you currently have more than 3 separate phone lines programmed into your phone, you will receive a "sidecar expansion" module to accommodate the extra lines  We recommend you register for Session 2 training as that session covers the sidecar expansion module.