Information Technology Department


IT Announcement - 10/09/2015


Sunday Maintenance Reminder

Every Sunday from 12am until 12pm all Systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.


Weekly Maintenance – Reminder            

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts.


October is National Cyber Security Awareness Month!

Click here for a Security Awareness Tip of the day.


System Status/Outage Information 

When network/system issues occur, e-mail is sometimes not available or accessible to all in order for us to bring you information.  We'd like to take this opportunity to share with you our "System Status" Twitter feed which is part of the IT Service Catalog homepage at  If you have a Twitter account, you can follow us @CCSUIT.


Blackboard Learn Grade Center – Mid Term

As we approach mid-term, a great way to communicate the grade to your students is through the Blackboard Learn Grade Center.  Come to a workshop and we will show you how to use it.


New to Microsoft Office 2013?

We have multiple workshops available to learn the basics or to enhance your current skills on the Office family of products.  Please sign-up today to attend a workshop!


Hybrid and Online Courses

Are you planning any online or hybrid courses for the upcoming semesters?  Please email the IDTRC for additional design support and training opportunities.


Microsoft Office 2013 on Campus

IT has nearly completed updating administrative offices to Office 2013.  This month, IT will upgrade faculty computers.


If you would like to have Office 2013 for Windows installed on your office computer now, please follow these steps:

1. Click on the Windows Start button in the bottom left of the screen.

2. On the line that appears, Search Programs and files, type the word Software.

3. At the top of the list, you will see the words Software Center, click on that to launch the Software Center.

4. Check the box to the left of “Microsoft Office Professional Plus 2013”.

5. Click the [INSTALL] button in the bottom right corner of the Software Center screen to start the install.


Microsoft Visio & Project 2013 are also available through Software Center.


Announcing PrinterOn – Mobile Printing

We recently implemented PrinterON; a mobile printing solution that allows printing from not only laptops but other mobile devices such as tablets and smartphones!  Students have been using it with the pay-for-print system in the Student Technology Center, Student Center and Library.   We are now able to offer this to administrative and academic departments on a limited basis.  Initially, we need to limit this to one network printer per department. To request PrinterOn, please login to our Service Request Portal and complete the PrinterOn Wireless Printing request form. For more information and detailed instructions, visit the IT Service Catalog.  


WebEx Not Support Using Windows 10

The current version of WebEx we use through the Board of Regents, is not supported by Windows 10.  Steps are being taken by the Board of Regents to update the site in November. 


Microsoft Office 2016 Incompatibility Issue for Apple Computers

This version was recently released however, it is not compatible with the CCSU email servers.  Once we migrate to Microsoft’s hosted Exchange service, this issue will be resolved.  We hope to have firm plans soon.


New Macintosh Operating System – El Capitan

Apple released a new Mac operating system update called El Capitan on Wednesday, September 30. Please do not upgrade your CCSU-owned Mac to the new operating system at this time.  Information Technology needs to conduct testing to ensure this operating system is compatible with our network and systems.  If you upgrade to the new operating system on your own and have issues, our only solution at this point will be to reimage your computer back to the currently supported version.