Information Technology Department


IT Announcement - 9/25/2015


Sunday Maintenance Reminder

Every Sunday from 12am until 12pm all Systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.


Weekly Maintenance – Reminder            

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts.


OUCH!  Securing the Human Newsletter

This month’s edition explains two-step password verification.


System Status/Outage Information 

When network/system issues occur, e-mail is sometimes not available or accessible to all in order for us to bring you information.  We'd like to take this opportunity to share with you our "System Status" Twitter feed which is part of the IT Service Catalog homepage at  If you have a Twitter account, you can follow us @CCSUIT.



New to Microsoft Office 2013?

Come join our Microsoft Office 2013 Autumn Fest in the IDTRC, Willard Hall, Room 004 on Wednesday, September 23 (Autumn Begins) at 10:00 am for an overview of the new tools in Office 2013. Please register for this exciting workshop by clicking here.  After the session, you will also have the opportunity to register for our other workshops and one-on-one training.


Microsoft Office 2013 on Campus

The classroom computers running Windows will all have Office 2013 for the fall semester.  Up until now, upgrading to Office 2013 has been optional.  Starting in August, IT will begin updating administrative offices to Office 2013.  IT will then upgrade faculty computers.

If you would like to have Office 2013 for Windows installed on your office computer now, please follow these steps:

1. Click on the Windows Start button in the bottom left of the screen.

2. On the line that appears, Search Programs and files, type the word Software.

3. At the top of the list, you will see the words Software Center, click on that to launch the Software Center.

4. Check the box to the left of “Microsoft Office 2013 32 bit”.

5. Click the [INSTALL] button in the bottom right corner of the Software Center screen to start the install.


Microsoft Office 2016 Incompatibility Issue for Apple Computers

This version was recently released however, it is not compatible with the CCSU email servers.  Once we migrate to Microsoft’s hosted Exchange service, this issue will be resolved.  We hope to have firm plans by the start of the fall semester.


Windows 10 – On CCSU Computers

As you may be aware Microsoft recently announced the release of the Windows 10 Operating System.  Please do not install Windows 10 on any CCSU owned computers.  IT is currently working on deploying a 64 Bit version of Windows 7 and have not begun testing applications for compatibility in Windows 10.



Come Join Us For Workshops!

Register today to attend workshops on Blackboard Learn or Microsoft Office 2013. We offer a variety of topics.


Important Information for Laptop Users

Please connect your laptop to the CCSU wired network at least once a month to receive important security updates. To ensure the updates are applied, it is best to plug the laptop into a power source and leave it powered on overnight while connected to the network.


New Macintosh Operating System – El Capitan

Apple is scheduled to release a new Mac operating system update called El Capitan on Wednesday, September 30. Please do not upgrade your CCSU-owned Mac to the new operating system at this time.  Information Technology needs to conduct testing to ensure this operating system is compatible with our network and systems.  If you upgrade to the new operating system on your own and have issues, our only solution at this point will be to reimage your computer back to the currently supported version.