Information Technology Department


IT Announcement - 5/14/2015

Sunday Maintenance Reminder

Every Sunday from 12am until 12pm all Systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable while important maintenance and updates are performed.

Weekly Maintenance – Reminder            

Please log off your computer when leaving for the day every Thursday, but do not power it off.  This will allow updates to be sent down to your computer on Friday after 12:00am.  If you turn your computer off and leave it off overnight on Thursday, shortly after turning it back on, your computer will restart in order to install and apply any updates. If you leave your computer logged in Thursday night into Friday, you may lose any unsaved data you were working on when the computer restarts.


Network Outage, Sunday May 17

On Sunday, May 17 the Information Technology Department will be extending the scheduled maintenance window to 2pm to accommodate important network updates. During this time, all systems (e-mail, Banner, wireless, etc.) will be intermittently unavailable.


Blackboard Learn - YouTube Tool Device Error

When searching for a video through Blackboard the search results will only display one video containing a device support error.  This is an issue with the link between Blackboard Learn and YouTube.  Blackboard is working to resolve this issue.  The workaround is to insert a web link to the YouTube video.  Any videos previously attached through the tool will continue to work.


Blackboard Learn - Prepping Your Course

With the end of the semester quickly approaching, now is the time to prep your courses for both semester’s end and for the beginning of the next.  We have put together a Blackboard Learn “Prepping your Course” information sheet and are offering workshops to show you how to perform these steps. 



Register today to attend workshops on Blackboard Learn or MS Office 2013. We offer a variety of topics.


Telecommunication Service Request (TSR) Forms

As summer is a busy season for Telecommunications, any telephone moves, adds, changes or disconnects needed for the start of the Fall semester must be received in the IT/Telecom Office by Friday, August 7, 2015.  Any TSR’s received after this date cannot be guaranteed to be completed before the semester begins.  TSR’s may be found on the Telecom website .


Online/Self-Paced Training

You can also peruse the online, self-paced tutorials for both Blackboard Learn and MS Office 2013 in the Organizations@ccsu tab in Blackboard Learn.  If you do not see a training session that meets your needs, please email to schedule an individual training session.


iPad Lending Pool

Would you like to experiment with an iPad but are not sure you want to buy one?  The Instructional Design and Technology Resource Center has an iPad lending pool for your use.  You can borrow an iPad to experiment and learn new apps. 


If you would like to reserve an iPad or would like more information, please contact the IDTRC at