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How do I make an
appointment? Appointments
can be made in person at the Counseling & Wellness Center which is
located at 205 Marcus White, or by calling (860) 832-1945. Students
coming to the Counseling & Wellness Center for the first time will fill
out a Personal Data Form, which provides the therapist with important
information about the nature and background of their concerns.
If there is an open appointment
time for that day, a student may choose to be seen right away.
Otherwise, we typically will make an appointment within five working
days. However, emergency situations will be assessed/followed as
appropriate.
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What happens next?
You will be asked to come about 10 minutes early for
your first appointment in order to fill out a basic informational
form. During the first meeting with a counselor, you will be asked
to describe your concerns and what you hope to gain from counseling.
This is an opportunity for you and the counselor to decide whether the
Counseling and Wellness Center is the best place for help. If
appropriate, you will be referred to another resource on or off campus.
Or you may decide to continue counseling and to meet with a staff
counselor to work on your concerns. Many students find that the initial
interview itself is all they need to explore and clarify their feelings
and options.
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What if I feel my situation is an emergency and I need to see a
counselor
immediately?
Walk-in crisis intervention services are
also offered during regular hours for students with urgent problems.
However, the Counseling & Wellness
Center is not staffed on a seven day a week, twenty-four hour a day
basis and therefore cannot operate as an emergency service.
In any mental health
emergency, call 911.
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All contacts with the Counseling &
Wellness Center are strictly confidential. Records are not available to
individuals or agencies, either on or off campus, without the student's
specific written permission, with the sole exception of other counselors
in the Center as needed in an emergency situation. Confidentiality is
only broken by a therapist when 1) the student is in imminent danger of
harm to self or others 2) a therapist suspects abuse or neglect of a
child under the age of 18 or 3) a court issues a subpoena for the
record. The Counseling & Wellness Center record will be destroyed after
seven years.
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What will it cost?
Counseling & Wellness Center services are free to all CCSU students,
including part-time students.
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Self-help
Information
We have a wealth of self-help handouts, brochures, and flyers on topics
related to various counseling issues and much more. Much of this
material is on-line where you can browse through information on a broad
range of topics, and print or download what you want for your own use.
Check out the links on our
"Welcome" page as well as the
"Links" page.
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E-mail
Guidelines
The staff
of The Counseling and Wellness Center welcomes your contact. We also
value your privacy and time and therefore offer the following
information to help you decide on the best method for reaching us. We
hope that these guidelines are helpful to you as you decide how best to
reach our staff. We take your time and confidentiality very seriously
and therefore consider it imperative that you understand the limitations
of our use of e-mail technology.
E-mail Confidentiality
We cannot guarantee that your e-mail will remain confidential. We will
do our best to keep your communications private. However, our university
administration, like many other employers, reserves the right to monitor
our e-mail usage and might therefore see the text of your message. If
you are in any way concerned about the contents of your e-mail being
read by someone other than the person you are contacting, you should
consider alternate ways of contacting us.
When we respond to
your e-mail, we will respond to the address from which it is sent. If
you do not wish others who may have access to the e-mail account you are
using to also have access to our response, please consider another means
of communication.
On-line Counseling or
Advice
Unfortunately, e-mail is not an appropriate medium for personal
counseling. Therefore, we do not offer on-line counseling. If you are a
CCSU student seeking counseling or assistance with a problem, please
visit our office or call to make an appointment with one of our
counselors. If you need immediate assistance, please stop by our offices
or contact us by phone - we will make every effort to meet with you as
soon as possible.
Please contact us at:
832-1945.
How
quickly can you expect a reply?
While we try to check our e-mail regularly, you have no way of knowing
if one of us is unavailable due to illness, vacation, or other reasons,
or if there are problems with the network itself. This means that your
message may not be received immediately.
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