Central Connecticut State University School of Business
 
Tourism & Hospitality Research
 
The availability of accurate and timely empirical information is critical to the sustainability of contemporary tourism and hospitality organizations: problem solving, forecasting for proactive initiatives, and an assessment of the overall health of the organization. Accordingly, Tourism & Hospitality Research was created in 2001 to offer Research and Consulting services to tourism-hospitality organizations (profit and non-profit) operating in the State of Connecticut.

Housed in the School of Business, the Institute offers expertise in the following areas: market research, data analysis, quantitative decision-making, service quality, entrepreneurship, product development, lean accounting, management processes, informatics, law, employee training, and curricula design.

In the process, the Institute will involve the student body in the outreach program of the University and thus provide an introduction and experience in the tourism-hospitality industry. So, please do not hesitate to call us to discuss how we could help.

1. Our mission
    To help Connecticut’s tourism & hospitality organizations grow.

2. Our vision
    To be recognized by tourism & hospitality organizations in CT as the resource center     for organizational growth.

3. Our motto
    "We could help you grow".

4. Our product
    Tourism-Hospitality Research, Training, and Consulting services.
    Click here for our past projects.

5. Our team
    Nationally selected and proven faculty at CCSU assisted by committed students.
    Click here for a list of our team of experts.

6. Our guarantee
    We will give our best. If you are not satisfied, we will re-work until you are.

7. The Benefits You Get
    - Proprietary information to grow your business
    - Sponsoring a public university
    - A tax deductible investment.


 


Contact Information
Khoon Y. Koh, Ph.D.
Director
Institute of Tourism & Hospitality. Associate Professor
Dept. of Marketing
Tel: (860) 832-0136
kohk@ccsu.edu

1615 Stanley Street, New Britain, CT 06050 860.832.CCSU or toll free instate 1-888-733-2278

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