Bursar's Office

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Frequently Asked Questions

How do I see my Billing Statement?
How do I obtain a receipt for reimbursement purposes?
How do I obtain a Fee Breakdown for reimbursement purposes?
How do I set up an Authorized User in TouchNet?
When are the bills sent?
Are paper bills mailed out?
If my employer or another third party will be paying my charges directly to the University, how can I obtain credit against my bill?
What types of Credit Cards are accepted via TouchNet?
How do I sign up for the CENTRAL Payment Plan?
If I am expecting a scholarship or alternative loan, how can I obtain credit for it against my bill?
What does it mean when my Financial Aid says pending?
What happens to excess financial aid?
Can I pick up my refund check on campus?
Can I use some of my excess financial aid to buy books?
How does one get a Blue Chip ID card?
How do I add money to my Blue Chip card?
How do I change my meal plan?
How do I pay for my housing deposit online?
How do I cancel my housing?


How do I see my Billing Statement?

 

Instructions for viewing your bill via the Web:

    1. Navigate to the CCSU CentralPipeline page at www.ccsu.edu/pipeline.
    2. From the CentralPipeline home page, click on the WebCentral-Banner Web link and log in with your BlueNet account username and password*.
    3. From the Home tab, click on the eBill/Make Payment link.
    4. Under Student Account, click on the View Activity button for most current information.

 *For information on setting up your BlueNet account, please go to https://accounts.ccsu.edu

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How do I obtain a receipt for reimbursement purposes?

Print your Current Statement, if it does not reflect all of your payments for the semester please contact us at 860.832.2010.

  1. Navigate to the CCSU home page at www.ccsu.edu. Point to CentralPipeline, then click on CentralPipeline for Students (or click on Current Students).
  2. From the CentralPipeline home page, click on the WebCentral-Banner Web link and log in with your BlueNet account username and password.
  3. From the Home tab, click on the eBill/Make Payment link.
  4. Under Student Account, click on the View Activity button for most current information.
  5. To view a printable copy of your bill, click on My Account, then Statements.Select the statement needed from the drop-down menu and click on the View button.

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How do I obtain a Fee Breakdown for reimbursement purposes?

Click here on Fee Breakdown Sheet.

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How do I set up an Authorized User?

Within TouchNet, the student has the option to set up an Authorized User who will also have access to the eBill and receive notification when a statement is posted. This can be accomplished as follows:

  1. Student logs onto CentralPipeline for Students using BlueNet ID and password, then
  2. Click on Student tab >
  3. From the Home tab, click on eBill / Make Payment link (from menu on left) >
  4. From the My Profile Setup menu on the right, click on Authorized Users>
  5. Enter email address of person you are authorizing, click on Continue button>
  6. Click check box for I agree then click on Continue button
  7. Your designated Authorized User will receive two emails at the supplied address with further instructions. One email will contain the username, and the other the temporary password

 

Once a student authorizes your access, the Authorized User will be able to access the eBill as follows:

  1. From the Bursar's web site www.bursar.ccsu.edu.
  2. Click on the Deposits/Payments link, then the Authorized User link, (https://secure.touchnet.net/C20039_tsa/web/login.jsp).
  3. Log in to TouchNet using the Login Name and Password you created.
  4. Click on either Make Payment or View Activity button.

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When are the bills sent?

Registered students are billed in June with payment due July 15th for the Fall term, and in November with payment due December 15th for the Spring term. Incoming and continuing students registering after these dates will be billed once course registration has been performed. All charges are due upon registration for Summer and Winter terms.

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Are paper bills mailed out?

No, you will receive an email notification to your CCSU email address when bills are posted online. To view your eBill Statement it can be viewed online via Central Pipeline for Students.

Instructions for viewing your bill via the Web:

  1. Navigate to the CCSU home page at //www.ccsu.edu/. Point to CentralPipeline, then click on CentralPipeline for Students (or click on Current Students).
  2. From the CentralPipeline home page, click on the WebCentral-Banner Web link and log in with your BlueNet account username and password.
  3. From the Home tab, click on the eBill/Make Payment link.
  4. Under Student Account, click on the View Activity button for most current information.
  5. To view a printable copy of your bill, click on My Account, then Statements.
  6. Select the statement needed from the drop-down menu and click on the View button.
  7. You will also have the option of setting up one or more authorized payers within the eBill system who will also receive email notification of the bills.

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If my employer or another third party will be paying my charges directly to the University, how can I obtain credit against my bill?

If the student's charges are going to be paid by a third party such as an employer or another state agency it is the student's responsibility to provide the Bursar's Office with a letter of authorization from the third party payer prior to the due date of the charges to avoid holds, late fees and/or classes being dropped. Once we have received a valid authorization letter from the third party payer stating that payment will be made directly to the university, the dates of service they will be paying and what charges they are covering, the Bursar's Office will defer your account for the authorized amount and bill the third party. This is a courtesy billing and the charges remain the responsibility of the student in the event that the third party does not submit payment.

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What types of Credit Cards are accepted via TouchNet?

We accept the following credit cards online: MasterCard, Visa, Discover, and American Express. For credit cards (will be charged a 2.75% / $3 minimum service fee):

  1. Select Credit Card via Paypath from the Payment Method drop-down menu and click on the Select button
  2. Review Details and click Continue to PayPath button. A new window will open up.
  3. In the new window, click on the Continue button
  4. Review the service fee information and click on the Continue button
  5. Enter your Account Information and click on the Continue button
  6. Verify your payment information, and click check box for I agree to the terms and conditions, click on Submit Payment button

 

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How do I sign up for the CENTRAL Payment Plan?

An Alternative...

All enrolled students may take advantage of the CENTRAL Payment Plan (CPP). The CPP enables the participant to pay CCSU's term charges with installments. The first installment will be required as a down payment upon enrollment along with the $35 Enrollment Fee.

Terms and Conditions Enrollment in the CPP.

Each term, complete the online enrollment through TouchNet Payment Portal as follows:                                                            

  1. Navigate to the CCSU CentralPipeline page at www.ccsu.edu/pipeline.
  2. From the CentralPipeline home page, click on the WebCentral-Banner Web link and log in with your BlueNet account username and password.
  3. From the Home tab, click on the eBill/Make Payment link.
  4. Under Student Account, click on the Enroll in Payment Plan button.
  5. Select the term from the drop-down menu and click on the Select button.
  6. Review the details of the plan and click on the Continue button.
  7. Amount of Down Payment shown is the minimum amount. Adjust to higher amount if desired and click on the Display Schedule button.
  8. Answer Yes or No to the Set up Automatic Payments request and click on the Continue button.
  9. Select Payment Method drop-down menu and click on the Select button.

For eChecks:

Select Electronic Check (checking/savings) from the Payment Method drop-down menu and click on the Select button. Enter your Account Information, if desired, check Refund Option and Option to Save then click on the Continue button. Verify your payment information, and click check box for I agree to the above terms and conditions, click on Submit Payment button.

For credit cards (will be charged a 2.75%/$3 minimum service fee):

Select Credit Card via PayPath from the Payment Method drop-down menu and click on the Select button.Review Details and click on Continue to PayPath button. A new window will open up.In the new window, click on the Continue button. Review the service fee information and click on the Continue button. Enter your Account Information and click on the Continue button. Verify your payment information, and click check box for I agree to the terms and conditions, click on Submit Payment button.

It is important, especially for students who have been notified of on-campus housing assignments, to enroll in a payment plan and/or submit proper payment prior to the due date of the University's bill to avoid housing cancellation, University late fee of $50, and courses being dropped.

Questions?

All questions concerning the Central Payment Plan (CPP) should be directed to the CCSU Bursar's Office at 860.832.2010 or e-mail Billing-Bursar@CCSU.edu.                                            

 

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If I am expecting a scholarship or alternative loan, how can I obtain credit for it against my bill?

Students are eligible to receive either the Merit-based Admissions Scholarship Award(s) offered in your Acceptance Letter, or one of the following: the Johnny Floyd Scholarship, an Honors Scholarship, full Athletic Scholarship or a  CCSU Foundation full tuition scholarship sponsored by a corporate sponsor. If you are awarded the Johnny Floyd Scholarship, an Honors Scholarship, full Athletic Scholarship or a  CCSU Foundation full tuition scholarship sponsored by a corporate sponsor after you have been awarded a Merit Based Admissions Scholarship in your Acceptance Letter, the University will assume that you have elected to retain only the scholarship with the highest value, unless you notify the University otherwise within 15 days of receipt of the second scholarship.

Students who expect to receive private scholarships and wish to have credit applied to their bill need to present notification of the scholarship award to the Financial Aid Office. Students in need of an ALTERNATIVE LOAN must contact the Financial Aid Office for application procedures. Once processing is COMPLETE, credit will be entered against their charges.

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What does it mean when my Financial Aid says pending?

Financial Aid shows: "Pending Credits" are memo'd against your charges and you are not required to pay that amount at this time. Once disbursed (after the start of term) it will go from "Pending Credit" to an actual credit.

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What happens to excess financial aid?

Excess financial aid (money exceeding all student charges) is distributed in check form directly to the student. Checks must be mailed and cannot be picked up. Students may also arrange to have their excess financial aid distributed electronically to their savings or checking account by signing up for Direct Deposit (see form). Students who have a Achieve Financial account may arrange to have both Direct Deposit and access to those funds utilizing the CCSU ID as an ATM card.

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Can I pick up my refund check on campus?

No. For Internal Control purposes, the university does not allow checks to be picked up for any reason. We highly recommend that you sign up for Direct Deposit online, thereby eliminating the need to wait for your check to arrive through the mail. If you prefer to have a paper check, it is important to have your most recent address on file at the Registrar's Office (Change of Address form).

Instructions for setting up Direct Deposit / ACH via the Web:

  1. Navigate to the CCSU home page at www.ccsu.edu. Point to CentralPipeline, then click on CentralPipeline for Students (or click on Current Students).
  2. From the CentralPipeline home page, click on the WebCentral-Banner Web link and log in with your BlueNet account username and password.
  3. From the Home tab, click on the Direct Deposit - Enroll, Modify or Cancel link.
  4. To enroll in Direct Deposit / ACH, enter the bank routing number and account number and click the Save button.
  5. To modify or cancel existing direct deposit record, select the bank name from the list and follow on-screen instructions.

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Can I use some of my excess financial aid to buy books?

Up to a maximum of $800 in certain excess financial aid may be transferred by students to their Blue Chip cards for the purpose of purchasing books at the on-campus CCSU Bookstore beginning ten days prior to the first day of classes. This is done by completing a form in the Bursar's Office. Please see form.

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How does one get a Blue Chip ID card?

Your Blue Chip card is your student picture I.D. and is obtained at the Card Office in the Student Center. Everyone has a Blue Chip account and can open it by depositing funds.

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How do I add money to my Blue Chip card?

Money can be added to this account by including desired amount with your required tuition payment, and completing the Payment Option section of your Billing Statement. Money can be also added to this account at anytime during the term, through the Bursar's Office, at the Blue Chip machines on campus, or online at our secure web site, CentralPipeline for Students.

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How do I change my meal plan?

Call or visit the Residence Life Office (860.832.1660) to request the meal plan change prior to the start of the term. No changes will be made after the first day of classes.

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How do I pay for my housing deposit online?

Instructions for Room Deposit Payments via Web by credit card or echeck:

Housing Deposits ($250.00) are due March 1st for the Fall Semester and November 1st for the Spring Semester.

  1. Navigate to the CCSU home page at www.ccsu.edu. Point to CentralPipeline, then click on CentralPipeline for Students (or click on Current Students).
  2. From the CentralPipeline home page, click on the WebCentral-Banner Web link and log in with your BlueNet account username and password.
  3. From the Home tab, click on the MyHousing and Meal Plans link.
  4. Click on Login to ApplyOnline.
  5. Select the application you wish to begin, click on Next.
  6. Agree to the Occupancy Agreement, click on Next.
  7. Click on Continue to pass through to payment page.
  8. Enter Personal Preferences, click on Continue.
  9. Agree to the payment terms, click on Continue.
  10. Click on the down arrow next to Payment Method and select eCheck or Credit Card, then click on the Continue button.
  11. Enter your payment information, then click on the Continue button.
  12. Verify your payment information, then click the Confirm button.

Any questions regarding Room Deposits should be directed to the Residence Life Office at 860.832.1660.

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How do I cancel my housing?

The Residence Hall Cancellation Form can be found HERE

Contact the Residence Life Office for specific cancelation deadlines. Return completed forms to the Residence Life Office located in Mid Campus Hall Room 118, or fax them to 860.832.1659.

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