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Human Resources Courses
The Institute of Technology
and Business Development
of Central Connecticut State
University
and
The Central CT Chambers of
Commerce
presents
Managing & Leading in the 21st
Century
Description:
This three-day course covers
best practices, proven
approaches and skills needed
to both effectively manage
and lead in today's lean
work environment. Each
session ends with
participants completing a
personal action plan, and
will build towards a
complete action plan for the
series.
Key Learning Areas:
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Leadership and
Management styles
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Performance Management
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Goal and expectation
setting and Assessing
performance
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Building trust
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Coaching and feedback
skills
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Accountability
and Delegation skills
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Developing others and
your personal action
plan
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Teams vs. work groups;
Building High
Performance Teams
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Team leadership
approaches
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Encouraging feedback and
action planning
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Effective group
meetings
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Communication Approaches
and Plans
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Dealing with Conflict
and learning to Listen
Managing & Leading in
the 21st Century
Registration Information
Total Cost: $395
All Classes Will Be Held At:
Bristol Chamber of Commerce
200 Main St.
Bristol, CT 06010
from
8:30 a.m. to 4:00
p.m. on the following
dates:
May 1, 9, 16, 2008
For
Registration click here
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