Central Connecticut State University

 

Administrative Technology Services Group at CCSU
Chris Simcik, Director, Administrative Technology Services


The Administrative Technology Services Group (ATS) is a team of programmer specialists within the Information Technology Services department (ITS) at CCSU. The ATS staff works together with all the administrative departments to support campus programming needs. Sungard’s Banner suite, which overlays the university’s integrated database, is the largest of the software applications supported by ATS.

The ATS group recently worked with the Bursar’s Office staff and implemented a convenient new service for students and their parents; online billing. In the past, students with a balance due for tuition or housing would receive a bill in the mail. They now receive an email notifying them of their new billing statement; an internet link in the email allows students to view their statement online. Students’ statements are archived online providing ease of access to their billing history. Students or their parents can make tuition, housing, and other fee payments online with either a credit card or electronic check.

In compliance with the Family Educational Rights and Privacy Act (FERPA), students can grant consent for their parents and third party payers to have authorized access to pay their bills. Parents and third-party payers have limited viewing capabilities but enjoy all the same payment options as the students. Guest payers can also pay on behalf of the students without having access to any of the student’s confidential records. The Bursar’s website has all the information needed for students, parents, third-party and guest payers to pay online.

Since online billing has become available, almost half the student payments have been made online. This has drastically reduced the payments received by mail as well as walk-ins by students and parents. There are now usually no lines or waiting in the Bursar’s Office a much higher quality of personalized service has been made possible.

Other administrative departments have worked with us to develop new and improved technological services for our staff and students. In addition to our working with the Bursar’s Office to provide additional online services such as payment plans, direct deposit enrollment, and financial aid advances, we are also teaming with the Registrar’s Office to archive critical student documents, and with Admissions and with Continuing Education to implement online admissions.

The ATS staff is composed of a Director, Christopher Simcik, and six Programmer Specialists: Daniel Beeler, James Blaha, Shilpa Enugala, Dawn Klimkiewicz, Jisong Li and Robert Rak. We are located with the Information Technology Services Department in Henry Barnard Hall.

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Last Update: Thursday August 14, 2008