Office of Academic Affairs
 

Academic School Strategic Plans

School of Business

Strategic Plan

Developed During the 2003-2004 Academic Year

Introduction

This is an exciting time for the School of Business. All of our academic programs, including the International MBA, are being enhanced through a new assessment process, which will provide important data to use for continuous improvement. These efforts have been recognized by the accrediting agency for business schools, AACSB International: we are currently in our second year of the candidacy process, indicating we are on the right path and moving along with vigor and determination.

In an effort to better serve our stakeholders as well as follow the path towards accreditation, the School has developed the following strategic plan. The three major objectives of the plan are to continuously improve in the areas of faculty development, curriculum content, and internal and external processes, strengthen our MBA, and improve external relations. The obtainment of these objectives will undoubtedly enhance our positioning in a competitive higher education marketplace.

SECTION 1: Mission Alignment and Environmental Analysis

Central Connecticut State University Vision:

Central Connecticut State University aspires to:

· be the premier public comprehensive university in Connecticut, with teaching as its primary focus, enhanced by the dynamic scholarship of its faculty;

· be highly regarded by its many constituents;

· be a significant resource contributing to the cultural and economic development of Connecticut;

· be global in its perspective and outreach; and

· be widely respected as a university dedicated to innovative, activity-based, life-long, and learner-centered higher education.

Central Connecticut State University Mission:

Central Connecticut State University is a community of learners dedicated to teaching and to scholarship. We encourage the development and application of knowledge and ideas through research and outreach activities. We prepare students to be thoughtful, responsible and successful citizens.

School of Business Mission:

We provide the opportunity for an education in the field of business that is recognized by our stakeholders for its quality. The faculty, dedicated to teaching, and informed by their scholarship, prepares students to be thoughtful and responsible business professionals.

Environmental Analysis:

Why it is the best of times.

· We have made good progress in our first two years of AACSB candidacy. Our processes are improving, as is our talent pool, and we are beginning to accumulate the data to prove it.

· Our faculty composition has changed dramatically, and will continue to do so. We have been able to attract and retain talented professors who are interested in a rich academic life.

· Our undergraduate program is gaining in recognition: enrollments have increased steadily for the past six years.

· Several of our competitors are struggling, especially in the graduate program market.

Why it is the worst of times.

· Resources have been significantly curtailed.

· It is difficult to attract faculty members in certain disciplines where our salaries are not competitive (primarily finance and accounting).

· There is uncertainty in the Dean’s office (4 out of 5 years has had an interim).

· Bureaucratic systems make it difficult to adjust quickly as markets change.

"Top-Three" SWOT Analysis:

Strengths

Opportunities

Highly Qualified and Diverse Faculty

Developmental and Process Improvements

Interactive Classroom Environment w/ Small Class Sizes

Strengthen MBA

Accessibility of our Offerings

Improved External Relations

Weaknesses

Threats

Administrative Instability

Continued Reduction in Resources

Restrictive Work Environment

Dynamic Competitive Environment

Lack of Product Development & Delivery Innovation

Increased Tuition w/out Accompanying Services

SECTIONS 2-4: Current Objectives (Priorities); Gap Analysis; Strategic Initiatives

Objective One: Continuous Improvement

Significant emphasis will be placed on continuous improvement. In particular, the School of Business will focus it improvement efforts on faculty development, curriculum content, and internal and external processes.

Faculty Development

Quality faculty members assure quality programs. Presently 75% of the faculty in the School of Business are qualified. Our goal is 90% qualified by the 2005-2006 academic year. The following table prioritizes the strategic initiatives to achieve our faculty development objectives.

Strategic Initiatives

Responsibility

Timeline

Hire qualified faculty (approximately 20% of lines are currently held by special appointments)

Department Chairs and Dean’s Office

Fall 2004

Improve retention of qualified faculty through incentives

Department Chairs and Dean’s Office

Ongoing

Assist non-qualified faculty in regaining qualifications

Department Chairs and Dean’s Office

Fall 2005

Curriculum Content

The fundamental business disciplines are relatively stable. The appropriate mix in knowledge and skill areas is more fluid, requiring regular assessment. Assessment measures for majors have been developed; measures for the Bachelor of Science and Master of Business Administration are needed. Our goal is to develop those assessment measures during the 2004-2005 academic year.

We are also planning to formally introduce an ethics course into the undergraduate curriculum. Presently, this area is not sufficiently covered.

The following table prioritizes the strategic initiatives to achieve our curriculum content objectives.

Strategic Initiatives

Responsibility

Timeline

Create Business Ethics course and add to core or infuse ethics into core courses

Curriculum Committee

Spring 2005

Assessment measures for the BS and MBA will be developed using capstone courses. The data collected will be utilized to improve programs.

Undergraduate Capstone Committee, MBA Team, and Department Chairs

BS (Spring 2004)

MBA (Fall 2004)

Internal and External Processes

We must improve and develop processes that address the needs of our students as well as internal and external stakeholders. Undergraduate students too often are not prepared for success when admitted into our program. Our goal is to accept better prepared students.

We also need to improve our undergraduate and graduate services. Presently, our service are cumbersome and at times non-user friendly. Our goal is to provide seamless service at both the undergraduate and graduate levels.

The following table prioritizes the strategic initiatives to achieve our internal and external processes objectives.

Strategic Initiatives

Responsibility

Timeline

Explore raising junior admissions standard

Faculty

Spring 2004

Conduct analysis of service delivery, identify areas of improvement, and implement appropriate changes

Dean’s Office

Spring 2005

Objective Two: Strengthen MBA

Given the recent environmental forces impacting the graduate market, we see a great opportunity to strengthen and reposition our MBA. We will do this through improved curriculum design, content, and delivery and increased visibility via effective marketing.

Improved Curriculum Design, Content, and Delivery

The curriculum design and content must reflect graduate level work and meet the needs of our market. The present curriculum design is not competitive and content is not sufficient. Our goal is to improve competitive position through redesign of delivery and increased academic rigor.

Strategic Initiatives

Responsibility

Timeline

Expand MBA from 33 to 39+ credit hours

MBA Team and Faculty

Fall 2006

Identify and empower 5-7 faculty members to infuse rigor into course offerings

Dean’s Office

Summer 2004

Increase Visibility

The MBA at CCSU is still relatively unknown and to some degree under-enrolled. The program’s headcount and credit hours over the past three years have been somewhat stable. Our goal is to double the size of the program over the next three years (see exhibits one and two).

Strategic Initiatives

Responsibility

Timeline

Development and implementation of effective and efficient marketing processes and practices

MBA Director

Spring 2004

Objective Three: Improve External Relations

The improvement of external relationships is imperative to the success of the School of Business. In order to accomplish this objective, we will focus on expanding and utilizing the Dean’s Advisory Board, connecting with the professional community, and enhancing synergies with the Institute of Business and Technology and Continuing Education.

Expanding and Utilizing the Dean’s Advisory Board

The Dean’s Advisory Board is instrumental in maintaining connection with external stakeholders. In the past the Board was relatively small (8 members) and met twice a year. Our goal is to improve the number and the positions of members and increase activity.

Strategic Initiatives

Responsibility

Timeline

Increase from 8 to 12 members

Dean’s Office

Fall 2003

Increase percent of executive positions represented to 100%

Dean’s Office

2003-2004 Academic Year

Increase number of meetings to 6+ per academic year

Dean’s Office

2003-2004 Academic Year

Coordinate activities of the Board with faculty efforts

Dean’s Office

On-Going

Develop Connections with Area Businesses

The School of Business needs to be viewed as an engine of regional economic development – 80% of our grads stay within the region. Connections with area businesses are currently limited (student internships & guest lecturers). Our goal is to be viewed as a source for life-long learning and value.

Strategic Initiatives

Responsibility

Timeline

Develop certificate programs based on needs assessments that are financially sustainable

Dean’s Office and Faculty

Fall 2004

Improve Synergies with ITBD and Continuing Education

Both ITBD and Continuing Education provide services that could utilize talent from the School of Business. Synergies are limited to per-hour training (ITBD) and summer/winter teaching (Cont Ed). Our goal is to provide expertise for business-related efforts that are mutually beneficial.

Strategic Initiatives

Responsibility

Timeline

Assistant Dean will serve on ITBD advisory board and work informally with Cont Ed to explore synergies

Assistant Dean

Fall 2003

SECTION 5: University Changes Required to Support School of Business Strategic Plan

Workload requirements under the CBA (4/4 loads) make it extremely difficult to sustain rigorous academic research efforts. The School works hard to provide 3/3 loads for productive faculty in order to maintain the quality of our academic programs, hire and retain qualified faculty, and assure student learning. The changed composition of the School’s faculty in recent years is making it increasingly difficult to sustain the reduced loads. Many of our retired faculty members did not pursue research and taught 4/4 loads. All of them are being replaced with faculty members who are academically qualified who require the 3/3 load. This single change in workload requirements would significantly improve the morale and productivity in the School, and move us much closer to accreditation.

Efforts need to be made to connect revenue-generating programs with distribution of resources, university-wide. This is complex to do, but necessary. If it is already being done, it needs to be made transparent.

SECTION 6: Cost/Benefit Analysis

To be determined.

Exhibit One

Exhibit Two

 

Back to Strategic Plan Home

 

[AcadAffairs/_private/footer.htm]

Tuesday, 09. September 2008